It is every passenger's story: you purchase a ticket from Tus Airways, you reach the airport on time, and at the time of check-in you come to know that your flight is delayed, overbooked or cancelled. This is indeed a frustrating moment, especially when you have to reach somewhere for some urgent work. It could be a medical emergency or business meeting.
Knowing that delays and cancellations can occur anytime, EU regulations have established rules to protect your rights. As per the rule, if you experience flight delays and cancellations, then you could be eligible for up to $650 per person. To check your eligibility for the Tus Airways compensation, you can use the Free Compensation Calculator. To explore more about TUS Airways Compensation, let's go through this particular guide.
Your Rights As A Passenger under EU Regulation 261/2004
As per the EU law, if the airline itself is at fault for flight delays and cancellations, then you've a right to claim your compensation up to $650. Also, if any of your flights in the past 3 years experienced delays and cancellations, then you can file a claim for that as well. In order to proceed with the claim, you can visit Tus Airways website and fill the claim form.
How much compensation can I receive after filing a claim to Tus Airways?
TUS Airways compensation is determined by the flight distance and the duration of the delay. Here's a breakdown of the compensation amounts you may be entitled to:
Flight Distance Compensation Amount
Up to 1,500 km €250
Between 1,500 km and 3,500 km €400
Over 3,500 km €600
Tus Airways Flight Delay Compensation
EC 261/2004 regulation states that passengers will only be eligible for the compensation if the delay is caused at the airline's end such as operational issues, mechanical issues, crew shortages, and more. However, if there are situations that fall under extraordinary circumstances such as severe weather or unwanted strikes, then you may not be eligible for the compensation. As these scenarios are generally beyond the airline's control.
Apart from that, If any flight departing from an EU airport experiences delays more than 3 hours, then the airline has a responsibility to provide you with meals and refreshments. If the delays result in overnight stay, then the airline must provide accommodation and transport as well.
In worst case scenarios where you go through delays for more than 5 to 6 hours, then you've a couple of options. Either you can wait for more hours, get an alternative flight which is arranged by the airline, or you can directly ask for a refund for the inconvenience.
Moreover, in case of missed connection, you've a right to ask for a partial compensation for the hassle you experience. For instant assistance regarding claiming compensation, you can contact Tus Airways compensation experts such as Compensair. For further support and guidance, feel free to get in touch with Air Ticket Changes at +1-866-410-8128.
Tus Airways Flight Cancellation Compensation
Discovering that your flight has been canceled can be stressful, particularly when you’re rushing to attend an important meeting or manage a medical emergency. And that's when EU regulations come into play. Under EU law, Tus Airways must pay you up to $650 in compensation, if they cancel your flight in less than 14 days before the scheduled departure. However, if the flight cancellation happens due to extraordinary circumstances such as inappropriate weather conditions, political unrest or airport strikes, then the airline has a right to deny your compensation.
Tus Airways Overbooking Compensation
It is a common tactic of airlines, they sell more tickets just to ensure they won't experience any loss in the last moment. But, such practices later lead to overbooking issues. To cover the situation, Tus Airways look for volunteers who are willing to give up their reservation for some perks or benefits. And by any means, if any passenger accepts their offer, then they will lose their right to claim compensation. However, if the airline itself denies your boarding, then it will count as Involuntarily denied boarding, and thus it makes you eligible for monetary compensation.
In addition, the airline can decline your overbooking compensation request, if the fault is at your end. Such as arriving late at the airport and not having proper documents.
Frequently Asked Questions On Tus Airways Compensation
What is the Time Frame for Filing Compensation Claims?
Passengers have up to six years to reach out to TUS Airways and request compensation or ticket refunds.
What's the procedure of claiming compensation from Tus Airways?
Before filing a claim, you must ensure you've all your documents ready such as passport, Govt. Id proof and other relevant documents. Also, you may need to provide extra information as well such as flight details or receipts of any additional expenses. To proceed visit Tus Airways website, and fill up the claim form.
How much time does it take to get compensation from Tus Airways for a delayed flight?
The procedure of claiming Tus Airways compensation depends on the complexity of the case. If you've filed a claim via Tus website, then it can take even longer, as there are other passengers as well who have already requested for the claim. However, if you take assistance from reliable compensation experts such as Compensair, then the process can become easier, and you will be able to get compensation within a few weeks or a month.