United Airlines Special Assistance

For passengers with physical challenges, United Airlines offers a range of special assistance services to ensure a smooth and comfortable journey. The airline is dedicated to providing reliable support, including accessible transportation and clean, safe environments. From wheelchair assistance and accessible seating to medical support and service animal accommodations, United Airlines is committed to meeting your specific needs. Let’s dive into the details so you can navigate your travel experience with ease.

United Airlines Wheelchair Assistance Services

United Airlines disability services team is always ready to help you out with your journey whether it is about providing a wheelchair support or carrying a mobility device on the flight. Here’s how they can assist:

Traveling with Your Own Wheelchair:

You can bring your own wheelchair or other mobility devices with you including your checked baggage. This includes canes, walkers, scooters, and both manual and electric wheelchairs. If your wheelchair is collapsible or non-folding, it will likely need to be checked and stored in the cargo hold of the plane. To ensure everything is arranged smoothly, let United Airlines know about your wheelchair when you book your ticket or update your travel details through My Trips.

Checking in Your Wheelchair:

To check your wheelchair, complete the United Airlines wheelchair assistance form, attach it to your chair, and follow these steps:

• Make sure to get to the airport at least an hour before your flight.
  
  

• Speak with an agent at the ticket office or gate to check in your wheelchair.
  
  

• After checking in, you can use an airport-provided wheelchair if needed.

Requesting Wheelchair Assistance:

If you need a wheelchair during your flight or at the airport, you can request it through the My Trips option given on the website. On the day of your flight, visit the ticket window or the wheelchair assistance area in the lobby to collect your wheelchair.

Types of Wheelchairs Available:

• Airport Wheelchair
  
  

Manual wheelchairs are available at major airports, typically 18 inches wide.

• Aisle Wheelchair 

Designed for boarding, aisle wheelchairs help you get to your seat with the help of the disability assistance team.

• Onboard Wheelchair 

Aircraft with more than 60 seats are equipped with onboard wheelchairs to assist you in reaching the restroom.

United Airlines is committed to making your travel as comfortable and accessible as possible. If you need any special assistance, don’t hesitate to reach out for support.

United Airlines Special Assistance for Passengers with Disabilities

Here’s what you need to know to make your travel experience with United Airlines as smooth as possible:

Accessibility and Safety on United Aircraft

United Airlines is committed to making travel easier for everyone, including those needing wheelchair assistance. Here’s a quick guide to what you should know:

Seating and Accessibility

• Adjustable Armrests: On newer Boeing aircraft, most United Economy seats have adjustable armrests. However, this feature isn’t available in exit rows or bulkhead seats.
  
  

• Armrest Mechanisms: The way armrests adjust can vary between different aircraft. To prevent accidental adjustments, these mechanisms are often hidden. Look for a small indent on the armrest cover or around the pivot point where the armrest attaches to the seat. Pushing this button will raise the armrest. To lock it back in place, just push it down.

Requesting Assistance

• Wheelchair Storage: If you’re pre-boarding, you can request to have your wheelchair stored in an onboard closet or compartment. Just let the staff know when you board.
  
  

• Medical Clearance: For any special medical needs or to arrange for additional support, it's best to contact United Airlines in advance. This ensures all your needs are met and your journey is comfortable.

By understanding these details, you can better prepare for your flight and enjoy a more comfortable travel experience.

Frequently Asked Questions On United Airlines Special Assistance

How to get the United Airlines special assistance services?

In order to apply for the United Airlines Special Assistance services, you can call United's customer care department at 1-800-228-2744.

How do I get wheelchair assistance at the airport on United Airlines?

You can contact United Airlines' accessibility desk to get the wheelchair service at the airport. Dial 1-800-228-2744 for assistance.

How do I get free wheelchair service on United Airlines?

As per United Airlines Special Assistance policy, you can request for wheelchair assistance by accessing their official website. Second option is contacting them via email. Third, call their wheelchair assistance support department and fourth is making a request at the airport. For more information call +1-866-410-8128.