There are three ways passengers can upgrade their seat with Air New Zealand upgrade program:
Direct Purchase: Passengers can purchase a seat upgrade directly by contacting customer care, visiting their website, using the mobile app, or at the airport. This option allows you to select from a variety of seats, including business or premium economy.
Bid for an Upgrade: You can also place a bid for an upgrade within a specific price range. The passenger with the highest bid, depending on availability, will receive the upgrade.
Loyalty Program: If you're a frequent flyer with Air New Zealand, you can earn upgrades through their loyalty program.
How to Score an Upgrade on Air New Zealand
Enhance your journey with Air New Zealand by exploring these exciting Air New Zealand Upgrade options:
Direct Purchase: Want to enhance your comfort? Upgrade to a Premium Economy, Business Premier, or an Economy Skycouch (a special row of seats that turns into a couch). You can make this purchase online, via the app, by phone, or at the airport. Just cover the price difference and enjoy the extra luxury.
OneUp Bidding: Score an upgrade without breaking the bank! Place a bid for an upgrade to a higher class (like from Economy to Premium Economy or Business Premier) or secure an Economy Skycouch. Submit your offer at least 3 days before departure. If your bid is accepted, you pay the agreed amount; if not, you won’t be charged. Airpoints members get bonus top-ups on their bids depending on their membership level.
Airpoints Rewards: Use your Airpoints to unlock upgrades:
Recognition Upgrades: Elite and Gold members get 2 upgrades per year; Silver members get 1. Move up one class on a single flight.
Short-Haul Upgrades: Elite members can use 1 upgrade annually on short-haul flights (e.g., from Economy to Business Premier on trans-Tasman routes). Gift these upgrades to someone on your register if you prefer.
With these options, your Air New Zealand flight can be more comfortable and luxurious than ever.
How to Request Upgrades with Air New Zealand
Short-Haul Recognition Upgrades
How to Request: Request online via My Bookings or by phone.
Timing:
Elite Members: Up to 355 days before your flight, depending on seat availability.
Gold Members: Up to 6 days before your flight, after Elite upgrades are confirmed.
Silver Members: Up to 6 days before your flight, after Elite and Gold upgrades are confirmed.
Last-Minute: If not confirmed before travel, you can try at the airport, subject to availability.
Elite Airpoints Dollar™ Upgrades
How to Request: For Elite members who have used their recognition upgrades, request online at fixed rates with Airpoints Dollars.
Usage: Valid for both short- and long-haul flights.
Confirmations: Confirm your upgrade at the airport if not done before the day of travel. Check rates on the Elite Airpoints Dollar upgrade chart.
Star Alliance Upgrades
How to Request: Use Airpoints Dollars for upgrades on eligible booking classes with Star Alliance partners, subject to availability.
Timing:
ANA Flights: Request starting 28 days before departure.
Singapore Airlines: Upgrades are not available for Business and First Class on B777-300ER and Business Class on A380 and A340-500 aircraft.
Details: Confirm your options and rates through the Star Alliance upgrade request form or by phone.
Note: Availability for upgrades is limited, so check your options early and keep an eye on seat availability to secure your preferred upgrade.
Upgrade to Air New Zealand Business Class
Ready to elevate your travel experience? Upgrading to Air New Zealand's Business Class offers you a range of luxurious benefits:
Exclusive Perks:
Priority check-in and baggage handling
Complimentary access to lounges
Enjoy a lie-flat seat or plush leather armchair with extra space
Free standard seat selection
Generous baggage allowance:
2 carry-on bags up to 30.8 lb (14 kg) combined, with one up to 22 lb (10 kg)
3 checked bags up to 50 lb (23 kg) each
Premium inflight entertainment
Gourmet meals and drinks included
Earn extra Airpoints Dollars and Status Points
How to Upgrade:
Loyalty Program: Use Airpoints Dollars or upgrade credits from the loyalty program.
OneUp Bidding: Submit a bid at least 72 hours before departure for a chance to upgrade.
Direct Purchase: Buy an upgrade through the website or at check-in.
Star Alliance Elite Status: Enjoy potential complimentary upgrades if you have elite status with a Star Alliance partner.
Choose the option that suits you best and enjoy a superior travel experience with Air New Zealand!
Upgrade to Air New Zealand Premium Economy for Extra Comfort
Enhance your travel experience with an upgrade to Air New Zealand’s Premium Economy on Boeing 777-300 and 787-9 long-haul flights. Here’s what you can enjoy:
Increased Comfort:
Extra space with 50% more recline than Economy Class
104.1 cm (41 in) seat pitch and 49 cm (19.3 in) seat width
Wider 12.7 cm (5 in) armrest for added comfort
Exclusive Benefits:
Priority check-in and boarding
Complimentary standard seat selection
Generous baggage allowance:
2 carry-on bags (up to 30.8 lb/14 kg combined, one up to 22 lb/10 kg)
2 checked bags (up to 50 lb/23 kg each)
Premium inflight entertainment, meals, and beverages
Additional Airpoints Dollars™ and Status Points
Upgrade Costs:
Costs vary by route, availability, and booking time. It’s a more affordable choice compared to Business Class, offering significant comfort upgrades.
How to Upgrade:
Airpoints Dollar Upgrades: Refer to the upgrade charts for pricing details.
Manage Booking: Check upgrade options and prices via the Manage Booking portal.
Direct Inquiry: Contact Air New Zealand or a travel agent for assistance.
Choose Premium Economy for a more enjoyable and comfortable journey without the higher cost of Business Class!
Unlock Premium Comfort with Air New Zealand's OneUp Auction
Upgrade your travel experience with Air New Zealand's exciting OneUp auction! Here’s how it works:
Bid for Luxury: Instead of paying full price, place a bid for an upgrade to the next class of service. Submit your bid online at least 72 hours before your flight.
Win and Enjoy: The highest bid wins the upgrade and unlocks:
Extra legroom
Enhanced dining options
Personalized service
Increased baggage allowance
Why It’s Great:
Cost-Effective: Pay less than the standard upgrade price.
Exclusive Experience: Enjoy premium cabin perks without the premium price tag.
Flexible Options: Upgrade to a higher class or even secure an Economy Skycouch.
With OneUp, you have a chance to experience more comfort and luxury at a fraction of the cost!
How to Cancel Your OneUp Offer with Air New Zealand
You can cancel your OneUp offer if your flight is still 3 days away. Here’s how:
Online:
Visit Air New Zealand’s official website
Go to "Manage Booking"
Select "View Your Offers"
Email: Click the link sent by the airline.
Air New Zealand App: Manage your booking easily through the mobile app.
Airpoints™ Members: Sign in to your Air NZ account.
Customer Care: Call Air New Zealand at 0800 737 000 or +64 9 357 3000.
Experience Ultimate Comfort with Air New Zealand’s Skycouch
Upgrade your travel with Air New Zealand’s Skycouch, a unique option that transforms a row of three seats into a cozy, bed-like surface. Ideal for couples, families, or anyone looking to stretch out, the Skycouch makes your journey more comfortable and relaxing.
Why Choose Skycouch?
Spacious Comfort: Turn your row of three seats into a flat surface by raising the footrests and using the provided cushions.
Perfect for Relaxation: Enjoy a good night’s sleep, watch movies, or lounge comfortably during your flight.
Economy Class Luxury: Available on select Air New Zealand flights, adding an extra layer of convenience and comfort.
How Much Does Skycouch Cost?
Variable Pricing: The cost depends on your fare type, destination, and seat availability.
Affordable Upgrade: Typically more cost-effective than buying additional seats.
How to Upgrade
Book Online: Choose Skycouch when booking your flight on the Air New Zealand website.
Manage Your Booking: Upgrade via the "Manage Booking" section if you’ve already booked your flight.
Contact Customer Service: Get assistance from Air New Zealand’s customer service for Air New Zealand upgrades options.
Transform your flying experience with Air New Zealand’s Skycouch and enjoy unparalleled comfort at 30,000 feet.
FAQs On Air New Zealand Upgrade
How much to bid on air new zealand OneUp upgrade?
Calculate your bid by subtracting the cost of your economy fare, then aim for 20% to 40% of the remaining amount. To increase your chances, bid slightly above the minimum, as most people tend to bid the lowest amount.
How do I upgrade on air new zealand?
Imagine you're about to embark on a long flight, and the thought of extra comfort and a touch of luxury crosses your mind. With Air New Zealand, making your journey more special is easier than you think. You can choose to buy an upgrade directly, make an enticing offer, or even earn an upgrade through your loyalty. Each option opens the door to a more enjoyable and memorable flight experience.
How much does it cost to upgrade to premium economy on air new zealand?
You can check the cost to upgrade to premium economy by visiting their official website. You can upgrade your seat either online or by using the Air NZ app.
What is the Air New Zealand recognition upgrade?
According to Air New Zealand's recognition upgrade policy, passengers can request an upgrade to the next cabin class (such as from Premium Economy to Business Premier) for one segment of their journey.
How to set up Skycouch Air NZ?
Under Air New Zealand Upgrade policy, You can track your flight status on the Qantas Airways official website or through the Qantas mobile app, which provides real-time flight tracking and updates.
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