United Airlines Upgrade Policy

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If you have just booked your seat and are wondering if there is a way to upgrade, then yes, there is! United Airlines offers numerous upgrade options to its loyal passengers. Whether it's a MileagePlus upgrade or a PlusPoints upgrade, you can easily take advantage of these options. However, before proceeding with an upgrade, it's crucial to understand how United Airlines upgrade policy works, as there are certain rules you must know to seize the opportunity for a seat upgrade.

Here are all the details you need to secure an upgrade on United Airlines. You'll also discover information about free upgrade options, United Airlines upgrade with miles, and more.

What is United Airlines Upgrade Policy?

United Airlines is highly reliable when it comes to seat upgrades. Passengers have the option to upgrade or change their seat anytime up until boarding, and they can even select a seat while on the flight. If no seat assignment is made, you can also ask the airline crew at the airport gate. This process allows travelers to secure a better seat on the airline, offering unparalleled comfort and more.

Seat Upgrade Options On United Airlines

As a renowned airline, United Airlines consistently stays ahead of its competitors by offering a range of upgrade options. United is committed to providing a superior and memorable flying experience for its passengers. Here are some of the upgrade options available, allowing you to enjoy an elite travel experience.

  • Instant Upgrades: Certain fare types qualify for instant upgrades at the time of ticketing, offering an immediate enhancement for Premier and 1K members.

  • PlusPoints Upgrades: Premier Platinum and Premier 1K members can use their PlusPoints to purchase upgrades, enhancing their flight experience.

  • MileagePlus Upgrade Awards: Members of United Airlines can use their miles to request seat upgrades.

  • Star Alliance Upgrade Rewards: Similar to MileagePlus awards, these upgrades allow you to use miles for flights operated by United’s Star Alliance partners.

  • Complimentary Premier Upgrades: If you hold United Premier status, you might receive an immediate upgrade or be placed on a waitlist, with the possibility of securing a better seat on select United, United Express, and Star Alliance flights.

Process Of Upgrading To Business Class On United Airlines

United Airlines is a top-tier airline that goes the extra mile to help passengers secure a business class upgrade. They offer several options to increase your chances of getting that coveted upgrade.

  • Passengers can use their earned United MileagePlus miles to book a flight and upgrade their seat to business or premium class.

  • You can check if there are any discounts available on business class fares. If you find one, go ahead and pay for it. This strategy will also save your miles and additional fare.

  • When booking a flight, be sure to monitor current fares, as there's a chance you might find a business class ticket priced lower than an economy fare.

  • Moreover, if you are a frequent flyer mileagePlus upgrade member, then you can use your miles to grab a business class seat easily.

  • Another effective strategy is to achieve elite status by obtaining United Premier 1K or Premier Platinum, and then use that status to secure a business or premium class upgrade with earned PlusPoints.

Steps To Request An Upgrade On United Airlines


There are three options to upgrade your seat to business or first class. You can select any option based on your preference and choice.

1) Online Upgrade via the United Airlines Website:

  1. Visit the United Airlines website.

  2. Log in to your MileagePlus account.

  3. Navigate to your existing reservations.

  4. Request an upgrade through the online system.

  5. If you're eligible, the upgrade will be processed according to the terms and conditions.

2) Upgrade By Contacting Customer Service Team:

  1. Call United Airlines at 1-800-864-8331.

  2. Speak to a representative about your desire to upgrade.

  3. Provide your booking number.

  4. If your seat qualifies, the representative will assist you with the upgrade process.

3) Visiting Airport For An Upgrade

  1. Approach the check-in counter or customer support desk.

  2. Request an upgrade from a United representative.

  3. If seats are available, you might receive an immediate upgrade.

Choose the option that best suits your needs and preferences.

Does Upgrading at the Airport Cost Less Than Upgrading Online?


There is a possibility that you might get an upgrade at the airport for a lower price. However, there are exceptions. For example, if the flight is fully booked, the airline might increase ticket prices. Conversely, if there are available seats due to cancellations, United Airlines may reduce the prices, allowing passengers to benefit from lower fares and enjoy business or first-class service. It's generally a good idea to request an upgrade well in advance of your departure, as waiting until the last minute can result in higher costs.

Frequently Asked Questions On United Airlines Upgrade Policy

When will United Airlines process upgrade waitlists?

United Airlines generally begins to clear upgrade waitlists about 48 hours prior to departure, depending on factors such as elite status and ticket class. However, the exact timing may differ, so it’s best to consult the United Airlines website for the most accurate information.

Can you receive a complimentary upgrade on United Airlines?

Yes, if you are a MileagePlus member or hold premium Frequent Flyer status, you may qualify for a complimentary upgrade to business or first class.

How to upgrade seats on United Airlines?


  • Go to United Airlines official website.

  • Then go to the Manage Booking section, and enter your name with the PNR number

  • After that, click on the upgrade option, and choose your class

  • Next, you have to select the seats, and click on save. 

  • At last, if the window shows any charges, then make the payment.

  • Once done, you will be notified about an upgrade via email.

How does the United Airlines upgrade waitlist function?

The upgrade waitlist lets passengers request a seat upgrade to a higher class after booking. You can use MileagePlus miles or pay cash to request this upgrade. Once on the waitlist, your position depends on MileagePlus status, fare class, and timing of your request. As seats open up, those at the top of the list get upgraded and notified via email or the United app. Remember, upgrades aren’t guaranteed and depend on seat availability and flight conditions.

How can I use miles to request a seat upgrade on United Airlines?

As per the United Airlines Upgrade Policy, to request a seat upgrade using miles, log into your MileagePlus account during booking. Choose the upgrade option and apply your miles when prompted.

Can you upgrade a seat on United Airlines after booking?

To find out if you can upgrade your seat after booking, reach out to United Airlines customer support. You'll likely be offered a paid upgrade at that time.

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