Hawaiian Airlines Special Assistance

Hawaiian Airlines is always ready to help those in need, especially people with disabilities or who are physically challenged. The best part is that Hawaiian Airlines adheres to the ACAA 14 CFR Part 382 act, which prevents both U.S. and international carriers from treating individuals with disabilities or physical challenges unfairly.

Traveling with Unaccompanied Minor

Children between the ages of 5 and 12 are considered unaccompanied minors and have the option to fly alone without adult assistance. However, the airline charges a fee for using the unaccompanied minor service. This service is available only if the connecting flight is with Hawaiian Airlines. 

The unaccompanied minor service isn’t available for flights that involve connections with other airlines, codeshare flights, or international journeys requiring an overnight stay. However, this service is available for flights within Hawaii, costing $35 per flight, and for non-stop flights between the Continental U.S. and Hawaii, with a fee of $100 per flight.

Traveling With Animals

When traveling with a service animal, you’ll need to provide documentation confirming the necessity of the animal, whether it’s a service animal or an emotional support animal. This helps ensure that all necessary arrangements are made for a smooth journey. If you have any questions or need assistance with the process, feel free to contact Hawaiian Airlines’ customer support for guidance and support.

Traveling With Passengers With Disabilities

Passengers with disabilities are required to inform the airline at least 48 hours before their flight or departure. There are no restrictions or costs associated with using the airline-provided wheelchairs for the boarding process. Additionally, passengers can bring their own wheelchairs, but if they have a dry cell or lithium-ion battery, these must be packed separately. Removable lithium-ion batteries must not exceed 300 watt-hours, while non-removable batteries should not exceed 100 watt-hours. Moreover, make sure you fill out the form before bringing your own wheelchair on the flight.

Special Assistance Services For Pregnant Women

If there is a pregnant woman flying on Hawaiian Airlines, then she has to make sure she is fit for the trip. Passengers have to provide a medical certificate proving she is medically fit to fly within the state of Hawaii and within 7 days of her expected due date or when the baby is less than 7 days old. For flights extending between Hawaii and North America or international destinations, if she’s traveling within 30 days of her due date, she must get a check-up from her obstetrician within 48 hours before departure. The obstetrician should then provide a written statement confirming she’s cleared to fly.

Frequently Asked Questions On Hawaiian Airlines Special Assistance

How to Get Wheelchair Service with Hawaiian Airlines?

To request wheelchair service with Hawaiian Airlines, you should inform the airline as early as possible—ideally at the time of booking or at least 48 hours before your flight's departure. You can do this by contacting Hawaiian Airlines’ reservations team via phone or by making the request on their official website.

Does Honolulu Airport offer wheelchair assistance?

Yes, Honolulu Airport (HNL) provides wheelchair assistance for passengers who need it. 

What are the best airlines for disabled passengers?

There are many airlines that offer wheelchair services for disabled passengers including Delta, Virgin, United, Air Canada and Hawaiian Airlines is also one of them.

How to check the Hawaiian Airlines Flight Status?

To check the flight status, visit the Hawaiian Airlines official website, enter your flight number or specify your departure and destination routes, and click the submit button. You will then be able to see your flight status.