KLM Upgrade Guide (Business & First Class)

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Are you looking to upgrade your flight on KLM Airline? If yes, then you better look at the KLM upgrade policy to understand how the KLM upgrade process works, and what steps you need to take to upgrade your flight from economy to business class. The process isn't as complicated as one might expect. It is a straightforward one! You need either sufficient miles or cash to upgrade your seat. Here is the bit overview of the KLM upgrade guide.


  • Before Check-In: Upgrading with KLM before check-in opens can only be done using miles by contacting Flying Blue’s customer service over the phone.

  • After Check-In: Once check-in is available, you can purchase an upgrade (using cash or miles) online through My Trip (Change Flight option), by phone, at the airport counter or kiosk (payment only), at the boarding gate, and even onboard.

  • Last-Minute Upgrades: At the airport, you can pay for last-minute upgrades using miles, cash, or a combination of both—up to 25% of the ticket price can be covered with miles.

  • Reward Tickets: These are eligible for upgrades only after check-in opens.

  • Upgrading to a Higher Class:

  • The amount you've already paid will be credited towards the upgrade cost.

  • You’ll enjoy all the perks of the higher class you upgrade to.

  • Your XPs and Miles will accumulate based on the original class you booked, not the upgraded class.

  • Eligible Flights: You can use Flying Blue Miles and XPs to upgrade on KLM, Air France, and partner flights. For First Class upgrades (La Première) on Air France, only Platinum level members flying in Business Class are eligible.

  • Cash Upgrades: When upgrading with cash, the additional miles you earn will be based on the Euros spent on the upgrade.

How to upgrade from economy to business class with KLM?


Every passenger loves a better flight experience, better food, extra space, simple cancellation process, comfortable seats and more. And this is what a business or first class offers. But, in order to avail that option or upgrading to business class, you have to read the below information carefully, so you can put in the request for an upgrade. 

Upgrading Seat Via The Official Website


The first method to upgrade your seat is accessing the KLM official website. You may need some information regarding your flight to get the upgrade done within a couple of minutes. Let's check out the points below.


  • Head to the official KLM website to start the process.

  • Enter your PNR number, along with your first and last name, to locate your flight.

  • Choose your flight and select the "Upgrade My Flight" option.

  • Make the necessary adjustments, like upgrading your seat from Economy to Business class.

  • Pick your preferred seat and complete the payment to confirm the upgrade.

Contact The KLM Customer Support Team


Another brilliant option to upgrade your seat is to directly contact the KLM customer service team at 1800-618-0104. Once you are on the call, a random agent will be assigned to you to fullfill your upgrade request. However, if there are differences in the charges, then a separate fee will be charged for the upgrade. Please remember, while calling the agents, you need to select the correct IVR so you can connect to the right executive. 

Upgrading Flight At The Airport


If in case any of the above methods doesn't work, then you have another option which is to get in touch with the airport help desk. However, please note that the flight upgrade can only be possible when there is an availability of the upgrades. Moreover, don't forget to carry all the necessary documents such as booking reference number, ticket, and more. As these details are crucial for proceeding with the upgrade work.

What's the cost of upgrading flights on KLM?


It is crucial for all the passengers to be completely aware of the cost to upgrade the flight on KLM. Hence, here are some of the points that you need to ponder for better understanding of the upgrade cost. 


The KLM upgrade to business from economy can cost you around in between $150 to $900 or beyond that. 


All in all the cost depends on the last minute availability, types of flights and more. 


For knowing the exact cost of an upgrade, you can get in touch with the KLM customer support department.

Can upgrade be possible after the check-in?


Typically, the passengers cannot upgrade the seat once the check-in process is completed. However, there is always an exception. Here are some of the ways to upgrade even after check-in.


1) Contact the experts: You can contact the KLM reservation team for knowing if there is any upgrade available. Second, you can also get in touch with the third party experts who deal with these issues professionally. You can contact them at 888-888-8888.


2) Last minute upgrade: In most of the cases, the passengers can get better deals in the last minute upgrade..for instance, free upgrades and extra leg room. You can contact the experts for the same. But do take note you have to check these last minute upgrades at the time of check-in or after the check-in. 

How many miles do I need to upgrade to business class on KLM?


  • Normally you would need around 40000 miles for an upgrade.

  • Even though, the total number of miles depends on destination to destination or the upgrade you go for.

  • For more detailed information, please contact the KLM customer support department or any third party experts.


KLM Upgrade Rules and Guidelines


Before upgrading your flight on KLM, it's essential to be aware of certain guidelines. To ensure you’re well-informed, take a look at the following points:


  • If no seats are available, upgrading your flight may not be possible.

  • Any fare difference must be covered to complete your upgrade request.

  • Upgrades are only allowed from a lower to a higher class, such as from Economy to Business or First Class.

  • Once you upgrade, some previous perks may no longer apply.

  • For more details, it's recommended to contact KLM directly, where an airline representative can assist you further.

Frequently Asked Questions On KLM Upgrade Policy

How can I upgrade my seat on KLM?

You can upgrade your seat on KLM through various methods, including using Flying Blue Miles, paying with cash, or through KLM's upgrade bidding portal. Upgrades are available from Economy to Business Class or First Class, depending on availability and the specific flight route.

Is it possible to upgrade to business on KLM for free?

Free upgrades on KLM are rare and typically offered as a courtesy to frequent flyers with elite status or in cases of overbooking. Otherwise, upgrades usually require payment or the use of miles.

Can I upgrade on KLM using Delta SkyMiles?

Yes, you can use Delta SkyMiles to upgrade your seat on KLM flights. As both airlines are part of the SkyTeam alliance, members can use their SkyMiles for upgrades, subject to availability and specific fare rules.

What is the KLM upgrade bidding portal?

KLM offers an upgrade bidding portal where passengers can place a bid to move to a higher class. If your bid is accepted, you’ll be notified before your flight, and your upgrade will be confirmed. The bidding process allows you to choose how much you’re willing to pay for an upgrade.

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