Imagine this, you booked your flight, you reached the airport, and at the time of check-in, you got to hear that your flight was delayed or cancelled. This is a common occurrence for many travelers. But unfortunately it affects their travel plans, scheduled meetings, medical emergencies and beyond. 

Knowing the consequences of flight delays and cancellations, it becomes even more crucial for the passengers to be fully aware that their rights fall under EU laws. As per the EU rule, if your flight departed from an EU airport, then you've right to claim up to €600 per person. In order to check quickly, how much compensation you might be eligible for, use a flight delay compensation calculator. Moving forward, let's get into Air Canada compensation policy in detail.

How To Proceed With Air Canada Compensation Claim?

You may require to follow below steps to get compensation for experiencing the delays and cancellations.

1) Collect The Necessary Details

The moment you come to know your flight is delayed or cancelled, your first step should be to gather as much information as you can such as flight number, the reason behind the incident, date of the flight or any other valuable information that you can use for getting the Air Canada compensation.

2) Submit Your Compensation Request To Either Air Canada or Compensair

One way to proceed with a claim is to visit Air Canada's official website and fill out the claim form. Another easiest option is to directly get in touch with the compensation expert Compensair to resolve your concern in a couple of weeks. As the resolution time depends on airline to airline, so if you're requesting via Air Canada website, then probability of receiving the compensation on time will be lower.

3) Claim Assessment

Once the claim is submitted, then the airline representatives will go through your eligibility for Air Canada compensation. The process includes checking your documents, and calculating the compensation amount.

4) Get Your Compensation

If you've submitted the claim form via online mode, then the Airline may take a few months to give you the compensation amount. However, if you've used Compensair services, then they will ensure you get your compensation on time for inconvenience you experienced from Air Canada's end. 

Air Canada Flight Delay Compensation

As per the EC 261 regulations, all airlines including Air Canada must offer meals, accommodation or lounge access to the passengers for the flight disruptions. In addition to that, if the airline itself is responsible for the delay, then as per the EU rules, you're eligible to claim compensation up to €600. Please note, you will only be entitled for compensation when the delay occurs more than 3 hours and more. In order to proceed with the compensation claim, you can fill up the claim form available on Air Canada website. Apart from that, you can also take assistance from Compensair to help you get compensation on time. 

Here’s a breakdown of the compensation you may be entitled to, depending on the length of your flight delay:

• Short-distance flights (less than 1500km): €250 compensation.

• Medium-distance flights (1500km to 3500km): €400 compensation.

• Long-distance flights (over 3500km): €600 compensation.

These amounts apply to delays caused by Air Canada under qualifying circumstances.

Furthermore, in case your flight is delayed due to extraordinary circumstances, then you won't be eligible to file the compensation claim. As situations such as bad weather or strikes are beyond the airline's control. If you still have any questions, you can contact Air Ticket Changes anytime at +1-866-410-8128.

Air Canada Flight Cancellation Compensation

According to the EC 261 rule, passengers are entitled for a full refund if their flight is cancelled due to reasons within the Airline's control or if the airline can't offer an alternative flight on time. Also, if you receive a notification from Air Canada about flight cancellation in less than 14 days before the set departure time, then you've a right to go for a claim up to $650 per person. However, if Air Canada arranges a new flight for you with similar timings, then you won't be entitled for compensation. 

In addition, in case of extraordinary circumstances like extreme weather or medical emergencies, Air Canada can't help you with the compensation, as these situations are beyond their control. 

Frequently Asked Questions On Air Canada Compensation

How much delay qualifies for flight compensation?

Your flight has to be delayed by more than 3 hours and more to become eligible for the Air Canada compensation. Though please note, the issues must be within the airline's control. Otherwise, you won't be able to get your compensation amount.

What is the process for claiming compensation for a delayed flight in Air Canada?

For flight delay compensation, you can directly contact the Air Canada customer service team. You can ask them for the reason for the delay, and what they can do to compensate you for the hassle. Make sure you've all your documents ready, including receipts of additional expenses you made.

How long does it take for Air Canada to issue compensation?

Air Canada on an average takes 90 days to fulfill your compensation request. However, if the process is taking time, then you can get in touch with the compensation experts such as Compensair to speed up your compensation request process.

How do I claim compensation from Air Canada?

To claim compensation from Air Canada you have to fill up the compensation claim form available on their website. Apart from that, you can take assistance from compensation experts to file a claim on your behalf.