SAS Airlines, also known as Scandinavian Airlines, is a globally renowned carrier established in 1946, headquartered in Solna, Sweden. With a fleet of 133 aircraft, the airline serves up to 125 destinations worldwide. As a European airline, SAS adheres to EU regulations designed to protect passenger rights in cases of flight disruptions. Let’s dive deeper into SAS Flight compensation policies to help you claim the compensation you deserve.
SAS Airlines Passengers' Right To Compensation
As per the EU law, if your flight is cancelled or delayed, then you've the right to file a compensation claim to Scandinavian Airlines. EU Regulation 261/2004 aims to protect the rights of the passengers in case of any flight disruptions or inconvenience caused. Here are some factors that can make you file a compensation claim while ensuring you're backed by the EU regulation.
1) Flight Delays: If in case your flight is delayed for more than 3 hours, then you have a right to claim the compensation under EU law.
2) Cancelled Flight: If the airline fails to notify you about the cancellation on time.
3) Overbooking: If Scandinavian Airlines denies you boarding due to overbooked flights, you have the right to seek compensation.
4) Missed Connecting Flight: If you missed your connecting flight due to the delay or cancellation of the first flight, then you are eligible for SAS Airlines compensation.
SAS Flight Delay Compensation
Flight delays can happen anytime. So it is always advisable to the passengers to be fully aware of their compensation rights. Moreover, travelers must keep a note that their SAS Flight compensation amount will be primarily based on length of the delay and distance of the flight. You are entitled to the following compensation amount based on the distance and length of the delay.
Moreover, in exceptional circumstances you may not be eligible for the SAS Flight compensation, such as severe weather or uncertain problems at the airport. However, if the airline itself is the reason behind the delay such as technical faults or a strike by airline staff, then you are eligible for the compensation under Regulation (EC) No.261/2004.
In addition, you have only 3 years time to file a flight delay compensation claim to SAS Scandinavian Airlines. For checking how much compensation you may be entitled for, you can use a flight delay compensation calculator. Moreover, if you still need more assistance with your compensation, then you can contact Air Ticket Changes at +1-866-410-8128.
SAS Flight Cancellation Compensation
As per European laws, if your flight is cancelled by SAS Scandinavian Airlines, it is their obligation to provide you with an alternative flight or a refund if you choose not to travel. In addition to that, if the SAS airline fails to notify you about the cancellation more than 14 days before departure, then you have a right to file a claim up to €600 per person.
In most cases, SAS airlines rebook a new flight for the passenger at no extra cost. If the new flight timings or date doesn't suit you, then you can ask for an alternative date or if you don't want to take that trip, then you can ask for a refund for the same as well.
Please note, in extraordinary cases which are generally beyond SAS airlines control such as bad weather or unwanted problems at the airport, you may not be entitled for the SAS flight compensation.
SAS Flight Compensation For Overbooking
In scenarios such as overbooking, many passengers don't get their seat on time despite having a valid ticket. In such cases SAS airlines request passengers to give up their seats to let other passengers fly. But, if you refuse, then they can deny your boarding. And if such a situation arises, then you have a right to file a compensation claim. Along with that, SAS airlines must provide you meals, drinks, and accommodation if the new flights cause long delays.
Helpful Tips for Claiming Your SAS Compensation or Refund
Before filing a compensation claim, it is crucial for the passengers to be fully aware of the SAS flight compensation guidelines. Keeping required documents such as boarding pass, proof of delay or cancellation, receipts of additional expenses and more are crucial to receive the compensation you deserve.
Frequently Asked Questions On SAS Flight Compensation
How much time does SAS airline take to process the compensation amount?
SAS generally takes up to 7 business days to process your compensation request, only if you bought the ticket by using your credit card. For bank transfers, compensation processing time can go up to 30 days.
Will I get compensation if my SAS flight is delayed?
Yes, as per the EU regulations, if your flight is delayed for more than 3 hours, then you are eligible for the SAS Flight compensation. You are entitled to compensation up to €600 under EC 261/2004, depending on the length of the delay and flight distance.
Will I get a refund If SAS Airlines cancels my flight?
Yes, if Scandinavian Airlines cancels your flight with the reason within their control, then you are eligible for a full refund regardless of the ticket type. Apart from the refund option, you can also rebook the flight, though that too depends on the seat availability.