Passengers frequently encounter issues at the airport because of an incorrect name on their flight ticket. This usually occurs when the name on the ticket doesn't match the name on their ID. To address this, Sun Country Airlines has introduced a name correction policy. Under this policy, travelers can correct their name by visiting the official Sun Country website or using the mobile app.
What Is Sun Country Airlines Name Correction Policy?
According to this policy, passengers who accidentally enter an incorrect name on the flight reservation form can correct it free of charge, as long as the change is made within 24 hours of booking. However, for special circumstances like a name change due to marriage or divorce, passengers must update the name on their ticket before the departure date.
About Sun Country Airlines
Sun Country Airlines is a renowned carrier in the U.S. aviation industry. As an ultra-low-cost carrier, it continually introduces cutting-edge technology and modern travel strategies to provide passengers with an unmatched travel experience. Here's a brief overview of the airline:
With a fleet of 43 aircraft, Sun Country Airlines ranks among the leading low-cost carriers in the U.S. It began operations in January 1983 and is headquartered in Minneapolis, Minnesota.
The airline operates an extensive network of approximately 86 routes, covering both domestic and international destinations. It serves passengers traveling to various global locations, including the United States, Central America, Mexico, and the Caribbean. In terms of passengers carried, Sun Country Airlines is the 11th largest air carrier in the U.S.
What's The Process Of Changing Name With Sun Country Airlines?
There are two options that passengers can use to make name corrections on their flight ticket. The first one is the most convenient method, which is an online process, and the second one is an offline process.
Sun Country Name Correction Via Online Mode
When it comes to changing or correcting names via the online option, passengers can visit the Sun Country's official website or can use their mobile application. For the online option, passengers can visit Sun Country's official website or use their mobile app. This is one of the easiest ways to correct a name without having to wait in long lines at the airport.
Here are the steps that you're required to follow for name change correction.
Visit the Sun Country Airlines website.
Log in using your ID details.
Navigate to the "Manage Booking" section.
Enter your last name and booking code in the designated fields.
A list of your bookings will appear. Select the relevant one.
Choose the appropriate option to make the necessary name changes.
Ensure the name matches the one on your passport.
If applicable, pay the service fee before completing the process.
Sun Country will send a confirmation email regarding the name change.
Sun Country Name Correction Via Offline Mode
Another efficient way to resolve name correction issues is by contacting Sun Country Airlines' Name Correction department at 651-905-2737 or +1-866-410-8128. Their team will assist you with any concerns related to name changes and guide you through the process. You can also visit the customer service center or kiosk for assistance with name changes. If it's a legal name change, such as due to marriage or divorce, make sure to bring the relevant certificates. It’s crucial that the name on your ticket matches your government-issued ID exactly to ensure smooth travel.
FAQs on Sun Country Airlines Name Correction Policy
How can I change my name on Sun Country Airlines?
You can do it by simply contacting the Sun Country Airlines customer service team or if you have bought the ticket from a third party travel agent, then you have to contact them for any name correction on the ticket. Please be prepared to provide your ID details in relation to your flight ticket.
How does the Sun Country name change work?
As per Sun Country Name Correction Policy, you are allowed to make name change corrections only if the mistakes are minor such as misspellings, typos or if you're changing your name legally due to divorce, marriage, adoption, etc. In both scenarios, you won't be charged a single amount.
What's the process of correcting the name on Sun Country Airlines ticket?
The process is simple and easy! You can correct the name mentioned on the ticket by using online or offline options.
What do I need to do if my name changes due to marriage?
You would need to provide the proof of marriage to the Sun Country customer support team, such as a marriage certificate/license.
+1-866-410-8128
