How can I change my air ticket?

You can change your air ticket by visiting our website and using the 'Change Ticket' feature, or by contacting our customer service team for assistance.

Are there any fees for modifying my flight booking?

Yes, some airlines may charge a fee for modifying your flight booking. The fee varies depending on the airline's policy and your ticket type.

Can I cancel my flight and get a refund?

Yes, cancellations are possible, but refunds depend on the airline's cancellation policy. Please check your ticket terms or contact our support team for assistance.

How long does it take to process a flight change?

Flight changes are usually processed within 24 hours. However, this may vary depending on the airline and the time of request.

Etihad Unaccompanied Minor Policy | Rules

When your child needs to travel alone, Etihad Airways has a special Unaccompanied Minor Policy to keep them safe. If your child is between five and fifteen years of age, they can fly solo, but you’ll need to make a special booking as an unaccompanied minor.

As a parent or guardian, you’ll take them to the airport, fill out the necessary forms, and then hand them over to a caring airline representative who will look after them during the entire flight. Kids under five aren’t allowed to travel alone, but those aged five to fifteen are in good hands with Etihad’s attentive staff. Whether it’s their first time flying alone or they’re used to it, knowing these rules will help you ensure a safe and smooth journey for your young traveler.

Key Points of Etihad Unaccompanied Minor Policy

Age Requirement: Only children aged 5 to 11 are eligible to travel alone under Etihad’s Unaccompanied Minor Policy.
Flight Restrictions: Unaccompanied minors can only travel on non-stop flights or flights with just one stop.
Ticket Purchase: When booking, you must pay the full fare for your child's ticket, regardless of their age.
Essential Documents: Ensure your child has all necessary travel documents before their journey.
Service Request Form: Submit an Unaccompanied Minor service request form during the booking process. If your child’s flight details change, you’ll need to submit a new form as per airline guidelines.
Flight Changes: If there are any changes to your child's flight, it’s advisable to request them 24 hours before departure to avoid additional charges.

Etihad Unaccompanied Minor Fees

For the 12 to 17 age group, you'll need to pay $100 for one-way direct flights or $150 for one-way connecting flights. However, for children aged 5 to 11, the unaccompanied minor service is complimentary as specified.

Etihad Airways Unaccompanied Minor Age Guidelines

0-4 years: Kids under five can’t fly alone. They must always travel with an adult guardian or parent in the same cabin.
5-11 years: Children in this age group are considered unaccompanied minors. They must be booked on a standard adult fare.
12-17 years: Minors aged 12 to 17 can travel alone or with an adult in this age range. They can also opt for Etihad’s unaccompanied minor service if needed.

Important Note: As per Etihad Unaccompanied Minor Policy, only those aged 12 or older can accompany a minor. Legal parents or guardians under 18 are allowed to travel with infants or children, provided they have the required identification.

Booking Etihad Airways Flights for Unaccompanied Minors: A Step-by-Step Guide

Online Booking for Unaccompanied Minors

Visit the official Etihad Airways website.
Navigate to the “Children Traveling Alone” section.
Start by booking your child’s flight through the website.
Complete and submit the unaccompanied minor service request form available on the same page.
Proceed to payment as required by the airline.
Allow up to 24 hours for the airline to review and process your request.
Once approved, you’ll receive a confirmation email along with the completed request form.
Print, sign, and bring the completed request form to the airport on the day of travel.

Booking via Phone

Call Etihad Airways customer service at 1 (877) 690-0767.
Request assistance with booking an unaccompanied minor flight.
Provide the necessary details such as the child’s name, birthdate, and travel itinerary.
The representative will fill out the unaccompanied minor service request form on your behalf.
Share your payment details to complete the booking.
You’ll receive a confirmation email with the finalized request form, which needs to be printed, signed, and presented at the airport.

Booking through Live Chat

Reach out to Etihad Airways via their toll-free number or live chat on the official website.
Provide all essential details like the child’s name, birthdate, and the contact information of the person who will accompany the child at the airport.
Ensure the unaccompanied minor service request form is fully completed and signed.
Be aware of any additional fees or restrictions based on the child’s age and airline policies.