Spirit Airlines is very careful when it comes to providing wheelchair assistance services to passengers who are physically challenged or have mobility needs. To address this, the airline has introduced the Spirit Airlines Wheelchair Assistance program, which focuses on providing comprehensive support to those who need extra help. This policy is an easy-to-read guide that ensures you can enjoy your travel without any concerns. So, without further ado, let’s take a look at how the Spirit Airlines Wheelchair Assistance program works and how it can benefit you during your travels.
Spirit Airlines Wheelchair Assistance: What You Need to Know
If there are physically challenged passengers flying with Spirit Airlines, they can easily book Spirit Airlines Special Assistance services by contacting 855-728-3555 or +1-866-410-8128. However, before proceeding ahead you should better check out the important guidelines related to this service.
You can book the Special Assistance services via different modes such as online, by phone, or by visiting the airport.
It is better if passengers book the assistance services well in advance so that the airline can take necessary steps.
If a passenger has already booked wheelchair assistance, they need to arrive at the airport well in advance—at least 2 hours before a domestic flight and 3 hours before an international flight.
During the flight check-in, passengers must ensure their electric-powered wheelchair's power is disconnected.
There is a restriction on carrying a wheelchair with the battery attached, so passengers are required to remove it before boarding the flight.
How to Opt For Spirit Airlines Wheelchair Assistance Services?
If you are wondering how to book Spirit Airlines Airport Wheelchair Assistance services, take a look at the following options.
Through the Official Website
Are you comfortable navigating online? You can easily book wheelchair assistance via Spirit Airlines’ website:
Visit the Spirit Airlines official website.
Go to the "My Trips" section.
Enter your last name and confirmation code, then click "Continue" to view your booking.
Scroll to the "Passenger Section" and click "Add" under the "Additional Info" tab.
Select the type of wheelchair assistance you need and click "Submit" to save your changes.
By Phone
Prefer a more personal touch? You can also request assistance over the phone:
Call Spirit Airlines Customer Service at 855-728-3555.
Navigate through the IVR menu and choose your preferred language.
Follow the guidelines to connect with a customer service representative.
Inquire about wheelchair availability and provide the necessary details to arrange the service.
What’s The Process Of Requesting Wheelchair Assistance Services At The Airport?
Apart from putting a request for wheelchair assistance online or via call, there is another possible way to request the option. It is by contacting the airport wheelchair assistance department. Here are some of the points you should consider.
Passengers who need the services they have visit the airport at least 90 minutes before the set departure time.
After that, go to the airport counter, and let the staff know about your request.
And within 20 to 30 minutes, the special assistance staff will provide you the wheelchair assistance.
Spirit Airlines Mobility Assistance Overview
Spirit Airlines aims to make air travel accessible to everyone. Their mobility assistance program offers a range of services, including assistive devices and in-cabin storage solutions. Passengers can request these services either online or by phone to ensure a smooth and comfortable journey.
Key Points about Spirit Airlines Mobility Assistance:
Spirit provides assistive devices and medication as part of their mobility assistance program at no extra cost. These items do not count toward your baggage allowance if:
They are packed separately from other baggage.
Only assistive devices are included in the bag.
You cover any additional fees for other items in the same bag.
Bring your assistive device with you when boarding, and avoid storing it in the hold if possible.
The maximum allowed dimensions for securely packed assistive devices on board are 39 x 26 x 11 inches (99 x 66 x 28 cm).
Checking in larger assistive devices is free of charge.
Various Types of Special Assistance Offered by Spirit Airlines
Passengers who need special assistance services must inform the special assistance department well in advance so that they can help you at check-in, boarding, or arrival. Let's have a look at the types of assistance Spirit Airlines provides.
Airport Special Assistance
Upon arriving at the airport, go to the ticket counter and request wheelchair services.
Once you make the request, the airline staff will assist you with the wheelchair services within 20 minutes.
It is recommended that passengers with disabilities arrive at the airport 2 hours before departure for domestic flights and 3 hours before for international flights.
When You Reach the Airport Gate
The team will assist you and will check on you every half hour.
You will be boarded before other passengers.
If your gate changes, they will assist you with the new location.
After Boarding the Flight
The flight attendant will assist you during the flight until arrival.
After Arrival at the Airport
Remain on board until all other passengers have disembarked.
If you need Spirit Airlines wheelchair assistance, notify a flight attendant.
Inform the wheelchair service provider that you need help getting through the gate.
Assistance will be provided once all passengers have disembarked.
Spirit will help you get to your connecting flight, the baggage claim area, or the curb outside the terminal.
Frequently Asked Questions On Spirit Airlines Wheelchair Assistance
What is Spirit Airlines special assistance phone number?
It is 855-728-3555.
Does Spirit Airlines charge for wheelchair?
No, Spirit Airlines doesn’t charge for carrying the wheelchair on the flight, but rules are required to be followed which are mentioned on Spirit Airlines Wheelchair Assistance policy.
+1-866-410-8128