In moments of flight delays or cancellations, it's essential for passengers to be aware of their rights outlined under European Union Regulation 261/2004. As per the rule, you're eligible to claim compensation up to 600 € for flight disruptions caused at Aer Lingus's end such as operational issues, technical problems and beyond that. Let's have a look at the Aer Lingus Compensation policy in detail.
Your Rights As A Passenger To Claim Aer Lingus Compensation
The rules fall under EC2 61 states that in case of flight delays, overbooking and cancellations, the airlines must compensate passengers for the disruptions caused to their travel plans. Knowing that your rights are protected by EC 261 regulations, you can also file a claim for flights of the past 3 years as well.
The EU regulations include every flight that departs from an EU airport, thus you can ensure you will be compensated for the disruptions in your travel plans. Familiarizing yourself with these rules is important, so you won't end up losing the Aer Lingus compensation amount you deserve.
Aer Lingus Flight Delay Compensation
Waiting for hours can lead to frustration among passengers, and apparently, it is not what every passenger may wish to happen. But, delays do happen sometimes. So, if you've experienced some delays at Aer Lingus Airlines end, then there's probably good news for you! As per the EU regulations, if one of your flights gets delayed for more than 3 hours and more, then you can get compensation up to $650 per person.
However, there will be some exceptions like in case of uncertain events such as severe weather, medical emergencies, or strikes at the airport, you can’t claim Aer Lingus compensation. As all these situations are beyond Aer Lingus control, so you may not have any right to contact them regarding the compensation.
If you're curious to know, what's the way to file the compensation, then you can do it via Aer Lingus website. However, the online process can take months, so it is advisable to get compensation expert services to get your compensation on time.
Aer Lingus Flight Cancellation Compensation
One of the most troublesome pieces of news one can receive is hearing about their flight cancellation. Isn't it? So, if you've gone through such issues recently, then there's good news for you! As per the EU rules, if you get a notification about flight cancellation in less than 14 days before the set departure time, then you're entitled to claim compensation up to $650 per person.
Though, there is a catch! If Aer Lingus helps you get an alternative flight with similar timings, and you choose to fly on it, then as per the rule, you can't file the compensation claim. However, if you deny their request, then you've a right to get your amount back.
In case of other circumstances, which are termed as extraordinary ones like extreme weather, medical situations or strikes by air traffic control, you won't be able to get your compensation. Knowing your rights as a passenger is crucial for a better travel experience and convenience.
Frequently Asked Questions On Aer Lingus Compensation
How much time does Aer Lingus take to complete the compensation request?
The claiming process completion time totally depends on how complicated the case is, and the compensation system of the airline. On an average it takes few weeks to months. But, if there are more compensation requests than the normal, then it can take years to fulfill the request. Hence, in such scenarios taking assistance of compensation experts is necessary.
What documents do I need to submit to file a compensation claim?
You may provide information such as flight number, date or booking confirmation number to the airline representatives. Also, do ensure you provide your ID proofs such as boarding pass or ticket.
Can I claim compensation for a delay if it was caused by weather or extraordinary circumstances?
No, any disruption that is caused due to the uncertain circumstances don't fall under Aer Lingus compensation criteria.