Mistakes happen, and sometimes, they appear on something as crucial as your flight booking. If you’ve accidentally misspelled your name or entered incorrect details, Air Canada name change policy is here to help you avoid any boarding issues. Whether you're a seasoned traveler or booking with Air Canada for the first time, it's essential to know that the name on your ticket must match exactly with your legal identification, like your passport or driver’s license.
This isn't just an airline requirement—it's mandated by law. If you notice an error in your name, it’s important to act quickly and have it corrected by providing the necessary documentation. Not correcting this could lead to you being refused boarding.
Essential Name Correction Tips
Middle Name: Your middle name isn’t required on your ticket or boarding pass. Focus on ensuring your first and last name are accurate.
Spot a Mistake? If you catch an error within 24 hours of booking, cancel your ticket for a full refund and rebook with the correct name—this is the quickest solution.
After 24 Hours: If you find an error after 24 hours, reach out to Air Canada’s customer service in your city right away.
Air Canada Name Change Policy
No Passenger Swaps: Name changes that would swap the passenger are not permitted. However, if your name has changed due to life events like marriage, divorce, or legal adoption, contact Air Canada with proper documentation, such as:
Marriage Certificate
Divorce Degree
Legal Adoption Papers
Valid Court Documents
Fees for Name Corrections on Air Canada
1) Minor Errors:
Small typos or misspellings might not result in a fee, but you’ll need to provide valid documents to support the correction.
2) Ticket Reissue Fees:
USD 50 for Flex tickets
USD 25 for Comfort tickets
No fee for Latitude, Premium Economy, and Business tickets if they’re fully flexible.
Special Considerations for Support Persons
Support Person Waiver: If a support person is accompanying a disabled passenger, Air Canada waives the name change fee. Ensure the change is requested at least 48 hours—but no later than 24 hours—before departure.
Frequently Asked Questions On Air Canada Name Change Policy
I've changed my last name after marriage. How can I update my name on my Air Canada ticket?
To update your name on an Air Canada ticket after getting married, contact Air Canada's customer service promptly. You'll need to provide a copy of your marriage certificate to verify the name change. Air Canada will then update your ticket with your new last name, ensuring it matches your legal documents for a hassle-free travel experience.
What is the Air Canada name correction email address?
Air Canada does not provide a specific email address solely for name corrections. However, you can reach out to their customer service team through their official website or by calling their customer service hotline for assistance with name corrections. It's best to contact them directly at +1-866-410-8128 for the most efficient support.
What Should I Do If I Don't Have a Last Name on My Air Canada Booking?
If you don't have a last name and need to book a flight with Air Canada, enter your first name in both the first and last name fields during the booking process. Since most booking systems require a last name, this method ensures that your ticket is issued correctly. If you encounter any issues, contact Air Canada’s customer service for assistance to ensure your ticket matches your travel documents.
What is the correct name format required for Air Canada bookings?
When booking a flight with Air Canada, your ticket must reflect your name exactly as it appears on your government-issued ID, such as your passport or driver's license. This means:
Your first and last names must be spelled correctly and match your ID.
Middle names are not required on your ticket or boarding pass.
Ensure there are no typos or misspellings, as discrepancies could lead to boarding issues.
If you notice an error after booking, contact Air Canada as soon as possible to correct it.
+1-866-410-8128
