Luxair is a renowned airline in Luxembourg, carrying on its operations in North Africa, Europe, and the Middle East. It has a fleet size of 21, and serves up to 95 destinations. known for its unparalleled in-flight services, still it faces challenges such as delays and cancellations. If you're one of those passengers whose flight was recently delayed or cancelled by Luxair, then as per the EU rules, you're eligible to claim compensation up to 600 EUR. To check if you're eligible for the compensation, you can use the free compensation calculator. Let’s explore more about Luxair's compensation policy in this guide.
Your Rights As A Passenger
Luxair is an European airline, so as per the EU regulations 261/2004, it is obligated to pay the compensation to passengers for the flight inconveniences such as delays, overbooking, missed connection or cancellations. If you're wondering how much compensation you may be eligible for the hassles, then have a look at the amounts list down below:
Short-haul flights (under 1,500 km): €250 compensation per passenger.
Medium-haul flights (1,500–3,500 km): €400 compensation per passenger.
Long-haul flights (over 3,500 km): €600 compensation per passenger.
Luxair Flight Cancellation Compensation
As you're aware of your rights as a passenger, if any cancellations happen at the Luxair's end which are within their control such as technical problems or operational issues, then they're liable to compensate you up to $650 in compensation. However, in order to fall into that category, your flight must be cancelled less than 14 days before departure by the airline itself.
To proceed with the compensation, you can fill up the Luxair compensation form available on their website. However, the chances of receiving the compensation may be less as many customers file a claim for the compensation every day, so having dozens of cases pending can challenge your patience. Hence, it is always better to take quick assistance from compensation experts such as Compensair. They've years of experience in handling such cases, and provide reasonable solutions to the passengers in no time. For more information, you can contact Air Ticket Changes as well at +1-866-410-8128.
In addition, if the airline provides you an alternative flight with similar timings, then they've a right to decline your compensation, because they're fulfilling your need without any delay.
Please also note, if the flight is cancelled due to reasons beyond the airline's control, such as extraordinary circumstances like bad weather, medical emergency or strikes, then you may not be eligible for Luxair Compensation.
Luxair Flight Delay Compensation
As per the Luxair compensation policy, if your flight reached at your final destination more than 3 hours and more, then as per the EU rules, the airline must compensate you up to $650 per person in compensation. Though, the delays happened due to the uncertain events such as bad weather or medical emergency, you may not be entitled for the compensation. You can only claim for what's within the airline's control such as operations issues or technical fault in the aircraft.
There is no denying that many flights get delayed every day, so your chances to receive compensation would be higher. So, if you've gone through a delay issue, then you can get the compensation expert services, so speed your compensation process. As roaming around the airport or being neglected by the airline representatives, it is better to take assistance from some experts. Please note, since the date of the delay issue, you have only 3 years to file a compensation claim. So, don't wait for the right moment, contact Compensair, and get the compensation you deserve.
Luxair Overbooking Compensation
More often airlines sell more tickets than the available seat on the plane, and later it causes problems to the passengers. So, if you've gone through the same issue, and got denied boarding, then you've a right to get compensation, along with the options of rebooking or a refund.
In order to claim compensation for overbooking, you must provide relevant documents to the airline representative such as boarding pass, additional expenses invoices and flight details. Moreover, in exceptional circumstances, you won't get any compensation, because situations such as security risks or bad weather are beyond the airline's control.
Frequently Asked Questions On Luxair Compensation
How to file a claim for Luxair denied boarding compensation?
To claim compensation for denied boarding with Luxair, gather your booking confirmation, boarding pass, and airline communication. Submit your claim through Luxair’s customer service or online portal, including flight details and supporting documents. If your claim is denied, consider seeking help from a compensation service.
How much can you claim for Luxair flight delays?
The amount of compensation can vary, as the amount depends on the distance and the length of the delay. These amounts are as follows.
€250 for flights under 1,500 km.
€400 for flights between 1,500 km and 3,500 km.
€600 for flights over 3,500 km.
How long does Luxair take to complete the compensation request?
It can take up to 90 days to process your Luxair compensation request. However, it can go beyond that like months and even years. Because the compensation procedure depends on airline to airline and their internal refund processing system. But, to speed up the process, you can anytime take assistance from compensation experts such as Airhelp or Compensair.