KLM Name Change Policy

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More often the passengers enter the wrong name while booking the flight on KLM Airlines. It usually happens instinctively when the people get busy doing other tasks. Nevertheless, to keep that in mind for such happenings, KLM Airlines has introduced their Name Change Policy that helps travelers fix their name correction issues. So, let's get into detail about the KLM Name Change Policy, so you can enjoy your travel without any headache or disturbances.

What is KLM Name Change Policy?

As per this policy, the passengers can fix their incorrect name on the flight ticket or can make other adjustments, so they won't have to face any concern while boarding the flight. Even after entering the correct details, it is crucial to recheck the information. Any correction whether it is related to the marriage, divorce or any other legal reasons. 

Terms & Conditions For KLM Ticket Name Change


There are a couple of terms and conditions that every traveler has to follow to fulfill the KLM's name change requirements.


  • Passengers are not permitted to transfer the ownership of their ticket to another person. It is completely prohibited.

  • Making changes in the name is totally prohibited when a passenger tries to modify the itinerary within 24 hours of the departure.

  • To begin with the name change process, please do ensure you made your booking through the official sources.

  • If a passenger is flying on a different airline that is registered with KLM or is a partner airline, then the traveler has up to 72 hours to make name corrections.

  • The name on the flight ticket should be the same as given on your government issued ID proof.

  • If by chance the booking is not done via online mode or via KLM's website, then passengers cannot make a name change request through official representatives.


KLM Policy For Typographical Errors On The Flight Ticket


According to KLM Name Change Policy, if any incorrect or misspelling issues occur on the flight ticket due to some typos, then KLM airlines permits the ticket owner to make adjustments in it. Though, there are some general rules like they can only change a few letters of their incorrect first, middle or last name. 

Types Of Documents For Name Change On KLM Ticket


For the name correction or rectification, the passengers must provide the following documents for verification. 


They can provide documents such as Visa and Passport, Invoice or fee receipt of previous reservation, any government issued ID proof, and the marriage certificate/divorce degree or court order for any particular legal reasons.

What’s The Process Of Changing Name On The KLM Ticket?


The process is quite straightforward and simple. All you need is to access the KLM's official website for the name change correction or you can directly contact their customer support department or you can visit the airport to rectify your name on your flight ticket. 

Process 1: Correcting Your Name Online Through the Official Website

  1. Visit KLM’s Website: Start by opening the official KLM website.

  2. Log In: Enter your username and password to access your account.

  3. Manage Booking: Find the "Manage Booking" section and click on it.

  4. Enter Details: Input your last name and booking reference number to pull up your reservation.

  5. Review Booking: Look over your booking details and hit the continue button.

  6. Edit Name: Click on the edit button next to the name that needs to be changed.

  7. Update Name: Make the necessary corrections to the name.

  8. Attach Documents: Upload any required documents for verification.

  9. Save Changes: Click on continue to save your changes.

  10. Pay Fee (if needed): If a fee is required, complete the payment.

  11. Print New Ticket: Print out your updated ticket with the corrected name.

Process 2: Changing Your Name via KLM Customer Support

  1. Call KLM Support: Dial the KLM customer service number at 1 (800) 618-0104 or +1-800-865-1848 (OTA) for quicker service.

  2. Choose Language: Select your preferred language after the call connects.

  3. Select Name Change Option: Follow the prompts and choose the option for name changes.

  4. Speak with a Representative: Explain your request to the customer service representative.

  5. Verify Name: Confirm the spelling of the corrected name with the agent.

  6. Confirm and Respond: Agree to the changes and submit your response.

  7. Pay Any Fees: If applicable, pay the name change fee.

  8. Receive Updated Ticket: The representative will email you the ticket with the corrected name.

Process 3: Correcting Your Name at the Airport Counter

  1. Visit the Airport: Go to the KLM customer service counter at the airport.

  2. Fill Out Form: Complete the passenger name change form provided by the agent.

  3. Provide Booking Details: Enter your booking reference number, name, and any other required details.

  4. Submit Documents: Hand over the form and supporting documents for validation.

  5. Process and Payment: The agent will process the request and ask you to pay the name change fee, if applicable.

  6. Receive Updated Ticket: You will receive your corrected ticket via email or at the counter.

What is the KLM Name Change Fee for a Ticket?

As per the KLM Name Change Policy, the passengers don't need to pay any fee for the name change if they do it at least 30 hours before the scheduled departure time. However, if the specified time frame exceeds, then the passenger has to pay the specific fee for the name change correction. On the other hand, if any passenger has booked a partner airline, then they have a time frame of 72 hours prior to the set departure time for fixing the name change issue. 


Please note, the name correction fee totally depends on the ticket's specifications. For more information, please get in touch with the KLM's customer service team. They will help you with your concern regarding KLM's Name Change Fee.


How Do I Get In Touch With The KLM's Customer Support Team?

You can contact the KLM's team via two methods. 


The first one is by contacting them via phone number 1-800-618-0104 and the second brilliant option is contacting them via email which is KLM@klm-info.com and mail@klm-info.com. .


Frequently Asked Questions On KLM Name Change Policy

Do you need a middle name on KLM?

As per KLM Name Change Policy, there is no specific requirement for the middle name. But, passengers have to make sure their boarding pass details must match with their ID proofs. However, if you face any issue, you can also contact their customer support department to fix it free of cost.

What is the correct name format for KLM tickets?

When booking with KLM, ensure your name matches exactly with your passport or ID, including first, last, and middle names. Avoid special characters unless they appear on your ID. If there’s a mistake, contact KLM Airlines to correct it.

Can I change the name on a KLM flight ticket?

Yes, passengers are allowed to make name change corrections on the KLM flight ticket.

How to change KLM passenger details?

To correct the KLM passenger details, you have to contact their customer support team at 1-800-618-0104.


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