Hawaiian Airlines (HA), Hawaii's flag carrier, is the 10th largest commercial airline in the United States. Its headquarters are situated in Honolulu, Hawaii, operating primarily from its main hub at Daniel K. Inouye International Airport in Oʻahu and a secondary hub at Kahului Airport in Maui.
With more than 62 aircraft, Hawaiian Airlines serves passengers traveling to more than 32 destinations across Asia, American Samoa, Australia, New Zealand, French Polynesia, Hawaii, and the United States.
The airline provides different cabin configurations including Main Cabin Basic, Main Cabin (Economy), Preferred Seat (available on select flights), Extra Comfort (Premium Economy, available on select flights), First Class, and Business Class.
Renowned for its exceptional safety record, Hawaiian Airlines boasts a spotless history with no major accidents attributed to its name. It has consistently held the top spot for on-time performance from 2004 to 2019 and has been recognized for providing the best customer service and domestic airline experience from 2015 to 2018. Additionally, Hawaiian Airlines frequently ranks highest in categories such as low cancellation rates, efficient baggage handling, excellent boarding procedures, superior comfort, and quality food service.
Hawaiian Airlines Booking Methods
You can book your Hawaiian Airlines flight through any of these methods:
Over the phone
Online via the official website or mobile site
Using the official Android or iOS mobile app
At the Hawaiian Airlines airport counter
Through your travel advisor
Hawaiian Airlines Reservations Number
To make a flight reservation with Hawaiian Airlines, dial their toll-free reservations number in the United States and Canada. This 24/7 line makes sure that you can easily communicate your trip details and safely book your flight over a call.
Hawaiian Airlines Reservations Online
To book a flight online with Hawaiian Airlines:
Visit Hawaiian Airlines website.
Enter or select your departure and destination cities, along with your travel dates and other flight preferences.
Choose the "Search Flights" button.
Select your desired flight from the search results.
Confirm your booking details and go ahead to make your payment.
After payment confirmation, your e-ticket will be sent to your email.
Check Your Flight Status on Hawaiian Airlines
To check the status of your Hawaiian Airlines flight online:
Visit Hawaiian Airlines website.
Click on "Flight Status."
Choose one of the following options:
By Flight Number (selected by default).
By Route.
Enter your flight details.
Click on the "Check Flight Status" button.
Your flight status will be displayed.
How to Save Money on Hawaiian Airlines Reservations
Contact Hawaiian Airlines reservations by dialing this phone number: +1-866-410-8128.
Sign up for the mailing list to receive exclusive flight offers periodically.
Enroll in HawaiianMiles to earn bonus miles on your regular purchases.
Senior Discounts on Hawaiian Airlines
At present, Hawaiian Airlines does not provide senior citizen discounts. However, you can inquire about any available special offers by contacting them directly.
Hawaiian Airlines Manage Booking
Utilize the Manage Flights feature for swift and convenient trip management. Here's how you can use this option for various tasks online:
Check in for your flight
View your trips
Change or cancel your flight
Check your flight status
To manage your flight(s), follow these steps:
Visit Hawaiian Airlines website
From the Manage Flights dropdown menu, choose one of the following options:
Check-In: To complete your flight check-in
Flight Status: To get information about your flight's status
My Trips: To view, modify, or cancel your flight reservations
My Receipts: To access and download your receipts
Moreover, you can manage your Hawaiian Airlines flight using the mobile app. Should you encounter any difficulties, reach out to Customer Relations for assistance.
Fare-Hold Reservations
Hawaiian Airlines' Fare-Hold feature enables you to reserve a one-way or roundtrip fare via HawaiianAirlines.com and maintain it at the same price for up to 7 days. This option is exclusive to flights operated by Hawaiian Airlines and is not applicable to codeshare flights or HawaiianMiles award bookings.
Exception
You are unable to utilize the Fare-Hold feature for flights on a Main Cabin Basic fare, or if your travel date falls within:
2 weeks for flights to a neighboring island
3 weeks for flights to North America
3 days for international flights
Benefits
Upon purchasing the Fare-Hold option, you can enjoy these three key benefits:
Your ticket price remains locked, unaffected by any potential increases.
The seat you've chosen is securely reserved for you.
You're guaranteed that your flight ticket will not be sold out.
Points to remember
Fare-Hold reservations are per person during the booking process.
The fees for the Fare-Hold option are nonrefundable and cannot be applied toward the ticket price.
You must ticket your Fare-Hold reservation by the mentioned date and time, or it will be automatically canceled.
Fare-Hold reservations cannot be changed; they can just be canceled and rebooked, potentially resulting in a higher fare.
Only one Fare-Hold reservation is permitted at a time; multiple reservations are not allowed.
Pualani Platinum or Gold members are eligible for one complimentary Fare-Hold reservation at any given time.
Put Your Fare and Seats on Hold
To hold your fare and seats online, follow these steps:
Visit Hawaiian Airlines website.
Enter your flight details in the booking box.
Click on "Search Flights."
Choose your desired flight.
Click on "Fare-Hold" from the options provided at the bottom of the page.
Confirm your booking and proceed with payment.
Hawaiian Airlines Cabin Classes
Hawaiian Airlines offers passengers with the these cabin configurations:
Main Cabin Basic (Discount Economy)
Main Cabin (Economy or Coach)
Preferred Seat Cabin (available on select flights)
Extra Comfort Cabin (Premium Economy, available on select flights)
Business Class
First Class
Main Cabin Basic Seats
An Overview of Hawaiian Airlines’ Main Cabin Basic Option
Hawaiian Airlines’ Main Cabin Basic offers travelers the lowest-priced fare option with some included services and certain restrictions.
Included Services:
Main Cabin passengers on international and North American flights enjoy complimentary: In-flight meals, snacks, and beverages In-flight entertainment
Additional Services:
Main Cabin Basic passengers also receive:
The same carry-on allowance as Main Cabin passengers
Equal access to accessibility accommodations and services as other passengers Eligibility for Fare Hold
Limitations of Main Cabin Basic:
Seat assignment available only at check-in time or at the gate
No earlier access to overhead bins
Last boarding group priority
No flight changes allowed
Fares are non-refundable (unless canceled within 24 hours of booking and at least 7 days before departure)
No upgrades permitted
Exclusion from Pualani Elite bonus HawaiianMiles (however, standard flight miles and segments count towards elite status)
Main Cabin (Economy or Coach Class) Seats:
Hawaiian Airlines' Main Cabin class offers a standard, full-fare coach ticket with both complimentary services and a few limitations.
Complimentary services include:
Free meals, snacks, and beverages
Complimentary in-flight entertainment
Other services offered:
Advanced seat selection
Flight changes without a fee
Priority access to the overhead bin
Opportunities for seat upgrades to Extra Comfort or First Class
Complimentary non-alcoholic beverages and island maps on inter-island flights
Eligibility for Pualani Elite bonus HawaiianMiles
Limitations include:
Non-refundable fares (unless canceled within 24 hours of booking and at least 7 days before departure)
Preferred Seats:
Hawaiian Airlines' Preferred Seats are offered on North American flights (Boeing 767s) and inter-island flights (Boeing 717s). These seats provide several benefits:
Extra legroom (available on select seats for all Neighbor Island routes, excluding codeshare flights or 'Ohana by Hawaiian' flights)
Priority boarding
Advanced seat selection
Complimentary beverages, meals, and snacks on North America flights
Early access to overhead bins
Extra Comfort Seats:
Hawaiian Airlines' Extra Comfort seats offer a premium economy experience on select flights, including those to New York, Boston, Honolulu, Portland, Oakland, San Diego, and Seattle. Key features of these seats include:
Extra legroom of 5 inches or more
Access to the Priority Security Line
Priority boarding
Power and USB ports
Complimentary amenity kit
Free in-flight entertainment
Complimentary non-alcoholic beverages, meals, and snacks
Business Class Seats:
Hawaiian Airlines' Business Class seats offer 180-degree lie-flat seats along with the following amenities:
Complimentary in-flight entertainment via personal tablet
In-seat power outlets
Access to complimentary lounge/club
Two complimentary checked bags
Additional amenities such as pillow, blanket, or quilt on select flights
Additional amenities like slippers, mattress pad, and amenity kits on select flights
First Class Seats:
Hawaiian Airlines' First Class seats offer luxurious amenities tailored for a premium travel experience. Whether it's the Airbus A330 or Airbus A321, here's what you can expect:
2 complimentary checked bags
Priority handling of baggage
Priority pre-boarding and check-in services
Pre-assigned seat assignment
Access to Premier Club lounges for added comfort and convenience
Spacious seats with extra legroom for enhanced comfort
AC power and USB ports to keep your devices charged throughout the journey
Dedicated flight attendants ensuring personalized service
Complimentary meals, snacks, and beverages served onboard
Unlimited in-flight beverage service for refreshment at your convenience
Free access to a wide selection of movies, TV shows, and music for entertainment
While most First Class tickets are non-refundable, they typically allow changes free of charge, ensuring flexibility for your travel plans.
Hawaiian Airlines Seat Choices
Hawaiian Airlines provides passengers with a range of seating options to suit different preferences and travel needs:
Main Cabin Basic (Discount Economy)
Main Cabin (Economy)
Preferred Seats (available on select flights)
Extra Comfort Seats (Premium Economy, available on select flights)
Business Class Seats
First Class Seats
Hawaiian Airlines In-flight Entertainment (IFE) Services
Hawaiian Airlines' in-flight entertainment services encompass:
Streaming entertainment to mobile devices, tablets, and laptops
A diverse selection of hundreds of movies
TV shows
Wellness videos
Interactive games
Entertainment options tailored for young travelers (movies, TV shows, and games)
Access to Hana Hou! Magazine
Hawaiian Airlines Frequent Flyer Program—Hawaiian Miles
Upon joining HawaiianMiles, you unlock a range of benefits, including:
Accruing air miles with each Hawaiian Airlines or partner airline flight
Redeeming miles for various options, including Main Cabin seats
Opportunities to upgrade to First or Business Class using accumulated miles
Earning miles through everyday purchases
Options to share, donate, or gift your air miles
Special Assistance Offered by Hawaiian Airlines
Hawaiian Airlines offers special assistance to various passengers, including:
Those with disabilities
Individuals needing wheelchair and mobility aid
Passengers requiring portable oxygen concentrators or respiratory devices
Passengers with service animals or emotional support animals
Those needing additional space
Customers with lap infants (under 2 years old)
Adults with young children (over 2 years old)
Expectant mothers
Unaccompanied minors
Passengers flying with pets
Frequently Asked Questions on Hawaiian Airlines Reservations
How to make a reservation with Hawaiian Airlines?
You can make Hawaiian Airlines reservations through the official website, mobile app, by reaching out to their customer service, or through a travel agent.
Can I modify my Hawaiian Airlines reservation after booking?
Yes, you can make changes to your reservation. Fees and fare differences may include depending on the fare class and the window of change. Changes can be made online, through the mobile app, or by calling customer service.
How can I request a refund from Hawaiian Airlines?
Refunds can be requested through the Hawaiian Airlines website by logging into your account and managing your booking, or by reaching out to customer service. Refunds depend on the fare rules associated with your ticket.
How can I check in for my flight with Hawaiian AIrlines?
You can check in online via the Hawaiian Airlines website or mobile app starting 24 hours prior departure. Airport kiosks and counter check-in are also present.
What is the fee charged for seat selection?
Seat selection fees differ based on the type of seat (e.g., Extra Comfort, Preferred Seats) and the route. Basic seat selection may be complimentary varying on the fare type and booking class.
How to make use of HawaiianMiles to book a flight for someone else?
Yes, HawaiianMiles can be used to book flights for others. You can make a booking through the HawaiianMiles account by providing the passenger's details while making a reservation.
How can I find job opportunities at Hawaiian Airlines?
To explore job opportunities at Hawaiian Airlines, visit their official careers page. Search for available positions by keywords or locations, review the job listings, and apply online. Check the careers page regularly for the latest openings and updates.
How can I find a Hawaiian Airlines promo code?
To find the latest Hawaiian Airlines promo codes, visit their official website and check the "Offers" or "Deals" section.