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Thai Airways Flight Change Policy

Thai Airways Flight Change Policy


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Under Thai Airways Flight Change Policy, you can modify your flight details without any fee within the first 24 hours of booking. After this period, a flight change fee will apply for any subsequent changes. Additionally, you'll need to pay the fare difference between the original and new flights, including any taxes and surcharges.

A few key points to keep in mind:

  • Changes must be made through the same platform used for the original booking, whether it’s the official Thai Airways website, mobile app, or a third-party service.

  • Always ensure you check the fare difference and additional charges before confirming your changes.

By following these guidelines, you can smoothly navigate any flight adjustments and ensure a hassle-free travel experience with Thai Airways.

Key Points of Thai Airways Flight Change Policy

  • Full Refund Rights: If Thai Airways significantly changes your flight time and it is unacceptable to you, and they cannot rebook you on a suitable flight, you are entitled to a full refund.

  • Force Majeure Changes: In the event of a Force Majeure, contact Thai Airways immediately. They will arrange to transport you to your destination or next stopover without recalculating your fare, meaning no additional charges.

  • Rebooking Flexibility: You can rebook your trip online or through the mobile app without penalty up to 72 hours before departure, provided the original ticket was purchased through Thai Airways' website or app. You'll just need to pay any fare difference.

  • Cancelled Flights Compensation: If Thai Airways cancels your flight for avoidable reasons, you are entitled to:

    • A rerouted flight to your destination or stopover at no extra charge.

    • Care during the delay period.

    • Refund and compensation.

  • Flight Disruptions: If Thai Airways cancels or fails to stop at your destination/stopover, does not operate per schedule, or causes you to miss a confirmed connecting flight, you can:

    • Catch the next available flight at no extra cost.

    • Extend your ticket's validity and travel later with no extra fees.

    • Travel on another carrier at no extra cost.

    • Use a mutually agreed-upon mode and class of transport at no additional charge.

    • Request a full refund.

  • 24-Hour Hold and Changes: If you book a ticket at least 7 days before departure, you can hold it at the quoted price without payment for 24 hours. You can make changes within this grace period without penalty, just pay any fare difference.

By keeping these points in mind, you can navigate any changes to your Thai Airways flight with ease and confidence.

Thai Airways Flight Change Methods

You can change your Thai Airways flight through several convenient methods:

  • By Phone: Contact a Thai Airways call center near you.

  • Online: Use the My Booking feature on the Thai Airways website or mobile app (only if you purchased your ticket online and up to 6 hours before departure).

  • In Person:

    • Visit a Thai Airways sales office.

    • Go to a Thai Airways airport ticket counter.

  • Through Your Travel Agent: Contact the travel agency that issued your ticket.

How to Change a Thai Airways Flight Online

You can modify your Thai Airways flight under the following conditions:

  • The flight must be operated by Thai Airways.

  • International flights must originate from Thailand, Japan, Singapore, China, Korea, Sweden, the United Kingdom, Norway, Denmark, or Bangladesh.

  • Changes must be made at least 6 hours before departure.

  • Changes are permitted according to the fare rules of your ticket.

  • Online changes apply to all passengers in a booking.

  • You must pay any fare difference between the old and new fares.

To change your flight online:

  1. Visit ThaiAirways.com.

  2. Click on the My Booking tab.

  3. Enter your booking reference number and last name.

  4. Click the Find Booking button.

  5. Select the Modify Flights option.

  6. Follow the prompts to make the changes.

Note:

  • You’ll be required to pay the flight change fee.

  • If the new ticket is more expensive, you'll pay the fare difference.

  • If the new ticket is cheaper, the balance will not be refunded.

How to Change Flight Dates on Thai Airways

Changing your flight date depends on how you booked your ticket:

  • Online: If you purchased through Thai Airways' website or mobile app, you can change the date via the My Booking tab.

  • Travel Agent: If you booked through a travel agent, contact them directly.

Methods to Change Flight Dates

  • Over the Phone: Call a Thai Airways call center in your city.

  • Online: Use the My Booking feature on ThaiAirways.com if booked directly through Thai Airways.

  • In Person:

    • Visit a Thai Airways sales office.

    • Go to a Thai Airways airport ticket counter.

  • Through Your Travel Agent: Contact the travel agency that issued your ticket.

By following these steps, you can ensure a smooth and hassle-free process for changing your Thai Airways flight.

Thai Airways Change Flight Fees

As per Thai Airways Flight Change Policy, Thai Airways charges a flight change fee based on your ticket type and route. Here’s a breakdown of the fees:

Economy Saver Fares

  • Standard Fee: USD 100

  • Exceptions:

    • USD 50 for fares ending with -MYOVNE, -MLYVNA1, -MHYVNA1

    • USD 75 for fares ending with -OLOVNE, -OLFVNE, -BLYVNW, -BLYVNE

    • USD 150 for fares ending with -BLOVN2W, -BLEVN2W, -BLOVNE, -BLEVNE, -MLEVN2W, -MLOVNE, -MLEVNE, -BLOVNE, -BLFVNE, -ZYOVNE, -ZYYVNE, -ZYYVN1, -ZYOVN1, -MLOVN2W, -MYYVNW1, -MYOVNW1

Economy Flex Saver Fares

  • Standard Fee: GBP 75

  • Exceptions:

    • GBP 100 for fares ending with -LEGBSE, -YOGB1E, -YAGB1E

    • GBP 150 for fares ending with -LEGBLE, -LEGB1B, -LEGB1D, -RX7GBE

    • GBP 180 for fares ending with -EGBRE

    • USD 130 for fares ending with -RY7399

Economy Flexi Class Fares

  • Fee: Pay the fare difference, taxes, and surcharges.

  • Conditions: Changes must be made up to 24 hours before departure. Changes within 24 hours are treated as a No-Show.

Economy Full Flexi Fares

  • Fee: Pay the fare difference and taxes.

  • Conditions: Changes must be made before the first flight’s departure and within the timeframe specified on your ticket. Changes after the first flight’s departure are treated as a No-Show.

Royal Silk Flexi (Business Class) Fares

  • Fee: Pay the fare difference and taxes before ticket expiration.

  • Conditions: Rebook in the same booking class and seasonality. If combined with another fare, the highest fee for all changed fare components applies.

Fees for Specific Countries

  • Denmark: DKK 1,500

    • Exception: DKK 2,000 for fares ending with -HYFDK0B

    • USD 130 for fares ending with -RY7399

  • Norway: NOK 2,000

    • Exception: NOK 2,500 for fares ending with -LGNOWB

    • USD 130 for fares ending with -RY7399

Note: You must pay any difference in fares, taxes, and fuel surcharges when making a flight change.

Frequently Asked Questions On Thai Airways Flight Change Policy

How can I check the Thai Airways flight status?

To check your Thai Airways flight status, follow these steps:

  1. Visit the official Thai Airways website.

  2. Log in and enter your booking reference number, departure details, etc.

  3. Navigate to the "Manage Booking" section.

  4. Check your flight status and make any necessary changes. 

How can I change my flight date with Thai Airways?

You can change your flight date online only if you purchased your ticket through Thai Airways’ website or mobile app. If you bought your ticket through a travel agent, you'll need to reach out to them directly to make any changes.

What is the check-in time for Thai Airways international flights?

Based on Thai Airways Flight Change Policy, for international flights, check-in counters open daily from 4:30 AM to 1:00 AM the following day. Each flight’s check-in counter closes 50 minutes before the scheduled departure time, and all gates close 10 minutes before the scheduled departure time.

What services can I expect from Thai Airways flight attendants?

Thai Airways flight attendants are known for their exceptional service and hospitality. They provide assistance with boarding, in-flight comfort, and meal services. They are also available to address any special requests or concerns you may have during your flight. If you need help or have specific requirements, don’t hesitate to ask a flight attendant for assistance.

How can I check the Thai Airways flight schedule?

To check the Thai Airways flight schedule, you can visit their official website and use the flight schedule tool. Simply enter your departure and destination cities along with your travel dates to view available flights. Alternatively, you can contact Thai Airways customer support or your travel agent for assistance with flight schedules.

What are the steps to book a flight with Thai Airways?

You can book a flight with Thai Airways through the following methods:

  1. Online: Visit the Thai Airways official website or use the mobile app.

  2. Phone: Contact a Thai Airways call center near you.

  3. Sales Office: Visit a Thai Airways sales office.

  4. Airport Ticket Counter: Go to a Thai Airways airport ticket counter.

  5. Travel Agent: Book through an authorized travel agent.

Where can I find reviews for Thai Airways flights?

You can find reviews for Thai Airways flights on various travel review websites, such as TripAdvisor, Skytrax, and Yelp.

Does Thai Airways do internal flights?

Thai Airways connects you to over 60 destinations worldwide. Our domestic and international routes span major cities, popular tourist attractions, and emerging business hubs, ensuring comprehensive coverage for all types of travelers.

How can I confirm my Thai Airways flight?

To confirm your Thai Airways flight, you can visit the airline's official website and use the "Manage Booking" section. Provide your booking reference number and last name to access your flight details. Alternatively, you can confirm your flight by contacting Thai Airways' customer service via phone or email. If you booked through a travel agent, you can also reach out to them for confirmation.

Are there any direct flights from Thailand to the USA?

In accordance with Thai Airways Flight Change Policy, passengers can check the flight details online by visiting Thai Airways official website. Or they can contact their customer service team for the flight details from Thailand to the USA.

Can I modify a flight booking for an unaccompanied minor?

Yes, but only if you are the parent or legal guardian of the unaccompanied minor.

Can I modify a flight I’ve already booked?

Yes, you can modify your flight, but specific conditions apply. If you need to change your booking, you'll generally be required to pay the applicable fees, taxes, and surcharges. However, if you make changes within 24 hours of booking or at least 72 hours before departure, you won't incur a change fee, though taxes and surcharges will still apply.



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