How can I change my air ticket?

You can change your air ticket by visiting our website and using the 'Change Ticket' feature, or by contacting our customer service team for assistance.

Are there any fees for modifying my flight booking?

Yes, some airlines may charge a fee for modifying your flight booking. The fee varies depending on the airline's policy and your ticket type.

Can I cancel my flight and get a refund?

Yes, cancellations are possible, but refunds depend on the airline's cancellation policy. Please check your ticket terms or contact our support team for assistance.

How long does it take to process a flight change?

Flight changes are usually processed within 24 hours. However, this may vary depending on the airline and the time of request.

Japan Airlines Check-In Online | Airport

Japan Airlines is a renowned airline headquartered in Shinagawa, Tokyo. It has a fleet of 146 aircraft, serving 91 destinations. Known for its exceptional service, it provides various flight check-in options. Let’s explore them in detail in this guide.

Japan Airlines Web Check-in ( Online Check-in)

Japan Airlines offers web check-in service for the passengers. The time for web check-in is set from 24 hours to 60 minutes before the scheduled departure time.

This service is available for all international flights operated by Japan Airlines, except for charter flights and codeshare flights handled by other airlines. If your departure airport doesn’t accept home-printed or mobile boarding passes, you’ll need to check in at the airport counter.

To make the process smoother, you can register for advance web check-in as soon as you book your flight. Simply click on the Web Check-in button, enter your passport details and other necessary information, and you'll be automatically checked in 24 hours before departure. Your boarding pass will be sent to you in your registered email.

Here's what you need to check in online:

Your e-ticket or receipt
Passport details for each passenger
An email address for each passenger or the main contact

To complete your check-in:

Visit the JAL website and select your language and country.
Click on the Check-in tab and then the Web Check-in button.
Enter your reservation details (such as your reservation number or e-ticket number).
Confirm your flight, choose your seat, and verify your passenger and passport information.
Decide how you want to receive your boarding pass—via email, printout, or mobile options like Wallet or Google Pay.

Once you've checked in, simply bring your boarding pass and e-ticket to the airport, drop off your bags at the Fast Baggage Drop counter, go through security, and head to your boarding gate. It’s that simple!

You may be unable to complete web check-in for your Japan Airlines flight if:

You need special assistance for boarding.
Your Reservation Number isn’t registered in your booking. If your flight was booked through a travel agent, ensure you're using the JL/Japan Airlines Reservation Number, as it may differ from the one provided by the agent.
Multiple passengers on the same booking are scheduled for different flights on the same day and departing from the same airport.
There’s another passenger with the same first and last name in the same booking.
The Authorization Number from your travel agent hasn’t been registered in the booking—double-check with your agent.
Your tour package ticket, issued by a travel agent, isn’t eligible for web check-in.
Flight information in the booking has changed, but the ticket hasn't been updated.

Japan Airlines Kiosk Check-in

If you're flying with Japan Airlines and have an e-ticket, you can use the self-service check-in kiosks available at select airports for international flights. These kiosks allow you to check in at least 1 hour before departure. For domestic flights within Japan, you don't need to check in at the kiosk if you've already booked your ticket and selected your seat. At the kiosk, you can:

Check in for your flight.
Select your seat from a seat map.
Print your boarding pass, even if you've already completed QUIC web check-in.
Print your baggage receipt for JAL TEBURA Service.
Print your e-ticket itinerary/receipt.
Print your baggage tag (at select airports).

To use a self-service kiosk, you'll need at least one of the following:

JMB Members (Registered for Advance Booking):

JALCARD/JMB Card
2D Barcode printout (e-ticket itinerary/receipt)
8- or 12-digit Order Number
Mobile Phone with JAL IC (NFC) function

Non-JMB Members:

2D Barcode printout (e-ticket itinerary/receipt)
8- or 12-digit Order Number

To check in at a kiosk, simply select "Check-in" as your service, follow the on-screen instructions, and complete the process for up to 6 passengers. Once you've finished, the completion screen will display the necessary documents to board your flight.

Please note, you may not be able to use a kiosk if:

You're traveling on a codeshare flight operated by another airline.
Your passport is not machine-readable.

Japan Airlines Check-in Time

Japan Airlines offers several ways to check in, and the timing depends on the method you choose.

Online Check-in Time

If you're flying internationally, you can check in online using QUIC from 24 hours up to 1 hour before your flight's departure. This also applies to flights operated by British Airways, Iberia, and American Airlines. For Finnair flights, online check-in starts 36 hours before departure. Simply scan your Touch & Go barcode or tap your JMB/JALCARD at the reader. Just make sure to check in your bags at least 30 minutes before departure, go through security at least 20 minutes before (or 30 minutes if you're connecting to another flight), and be at the gate at least 10 minutes before departure.

Kiosk Check-in Time

At various airports, you can use self-service kiosks to check in for international flights up to 1 hour before departure. For domestic flights, if you’ve already bought your ticket and picked your seat, you don’t need to check in at the kiosk.

Airport Counter Check-in Time

For international flights, you need to complete your check-in at least 1 hour before departure and be at the boarding gate 30 minutes before takeoff. For domestic flights, ensure your baggage is checked in at least 30 minutes before departure, pass through security 20 minutes before (or 30 minutes if you’re connecting), and arrive at the boarding gate 10 minutes before the departure time.

Frequently Asked Questions On Japan Airlines Check-in Policy

What is the time for Japan Airlines Check-in?

Japan Airlines ticket holders can check in online starting 24 hours and one hour before the set departure time.

How early can you complete Japan Airlines check-in for an international flight?

You can complete Japan Airlines check-in for an international flight online from 24 hours to 1 hour before departure. If you're checking in at the airport, you should arrive at least 1 hour before your flight's departure time to complete the check-in process.