More often passengers have to cancel their flight due to unexpected events. And this costs them their time and valuable money. However, knowing about the Sun Country Cancellation Policy in advance can help you get out of a lot of troubles. As under this policy, passengers are eligible for a full refund in case of flight cancellation. However that too depends on fare type, cancellation reason and time frame. Let’s take a closer look at the Sun Country cancellation policy in detail.
What Exactly Is Sun Country Cancellation Policy?
Wondering how to cancel your Sun Country flight? If yes, you should better look at the following information related to the Sun Country cancellation policy, fees and the compensation process.
If in case your flight delay occurs at the airline's end, and the delay goes beyond 6 hours, then you are eligible for a full refund.
If your flight is canceled and the rescheduled timing doesn’t work for you, you can cancel and get a full refund.
If you’re involuntarily denied boarding, you’re entitled to:
A full refund, plus
Compensation if the alternate flight arrives more than 1 hour later than your original schedule.
You’re eligible for a full refund if you cancel your flight within 24 hours of booking, provided your flight departs at least 7 days (168 hours) later.
Non-refundable tickets cannot be canceled outside the 24-hour window.
Refundable tickets can be canceled for a full refund as long as it’s done before departure.
You can cancel any ticket type (including non-refundable) without charge at least 60 days before departure.
Note: If you purchase a Change Fee Waiver, you can make a one-time change to your flight up to 1 hour before departure without any penalty.
What's The Process Of Cancelling The Sun Country Airlines Flight?
There are two incredible ways to cancel the Sun Country flights. The first one is online mode and the other one is offline mode. You can use any mode for flight cancellation or any other specific tasks. Let's have a look at how you can cancel the Sun Country reservation by accessing the Sun Country website.
Steps To Cancel Flight Via Online Mode
Visit Sun Country official website.
Select the "Manage My Trip" section.
On the new page, enter your flight reservation number and last name.
Then, click on the continue button.
After that, pick the flight cancellation option.
Once done, click on the refund request tab to apply for a refund.
Once the process is completed, you will receive a confirmation email from the airline's end.
Contacting Sun Country Customer Service Team For Flight Cancellation.
Another brilliant way to cancel your flight is directly contacting the Sun Country reservation department at 651-905-2737 or +1-866-410-8128. It is one of the quickest ways to cancel your flight within 24 hours of booking and applying for a full refund. Here's how this process works.
First, dial Sun Country flight cancellation phone number at 651-905-2737.
After that, you will be connected to a live support agent who will help you with the cancellation.
Make sure to provide your flight details to them.
Once the details are provided, they will proceed with the cancellation, and let you know if you're eligible for a refund or not.
Sun Country Flight Cancellation Via Airport Center
If you're not fond of canceling your flight via online mode, then you can get in touch with the airport staff at the airport to help you with the cancellation process. You have to share your flight details with them along with a specific reason. Once the details are provided, they will proceed with the cancellation process. Please note, you probably need to pay the cancellation fee, though that depends on flight to flight.
Sun Country 24-Hour Cancellation Policy
According to Sun Country's 24-hour cancellation policy, you can cancel your flight within 24 hours of booking, provided that your ticket was purchased at least 7 days (168 hours) before departure. If you cancel within this 24-hour window, you’ll receive a full refund, regardless of the ticket type you hold.
Note: This policy only applies to regular published airfares and excludes group and tour bookings, Sun Country Vacation packages, land products, and other non-air services and activities.
How to Cancel a Flight-Only Booking Online
Sun Country Airlines’ Online Cancellation Process
To cancel your Sun Country Airlines flight-only booking online:
Visit the homepage at SunCountry.com.
Click on My Trips.
Enter your Last Name and 6-character Reservation Code on the next page.
Click the Manage My Trip button.
Select the flight you wish to cancel.
Follow the on-screen instructions to complete the cancellation process.
Sun Country Cancellation Fee
The cancellation fee for Sun Country Airlines depends on the timing of your ticket cancellation:
No cancellation fee if:
You cancel your ticket at least 60 days before departure.
You cancel within 24 hours of booking and your flight is scheduled to depart at least 7 days (168 hours) from the booking date.
USD 39 per segment if you cancel 14 – 59 days before departure.
USD 79 per segment if you cancel 0 – 13 days before departure.
What's The Process Of Receiving A Refund From Sun Country Airlines?
Sun Country Airline is quite reliable when it comes to offering refunds to their passengers. Here is a particular time frame on which passengers will get a refund.
You will get a refund within 7 days from the time they request a refund for the ticket bought by credit card.
As per the Sun Country Cancellation Policy, you can expect to receive your ticket refund within 20 days once the flight ticket is confirmed via cash or check, as per Sun Country's flight cancellation policy.
Sun Country Airlines will issue refunds in the original payment method or as credit vouchers when applicable.
Optional refunds may be processed according to the specified time frame.
What's The Time Frame Of Receiving The Refund?
Receiving the refund actually depends on your mode of payment. If you used your credit card at the time of booking the flight, then refund can take up to 7 days, and in case of booking via cash or check, refund can take up to 20 days. Moreover, you have to ensure you fulfill all the eligibility criteria.
FAQs On Sun Country Cancellation Policy
How much time does Sun Country Airlines take to process the refund?
Receiving a refund from Sun Country Airlines depends on the mode of payment. It can take weeks to process your refund. For more information, you can also get in touch with their customer support team as well at +1-866-410-8128.
Is there any 24-hour cancellation policy in Sun Country Airlines?
Yes, there is! Under the 24-hour cancellation rule, you are eligible for a full refund if you cancel your flight within a 24 hours time frame.
How much compensation can I receive from Sun Country for a delayed flight?
You can receive up to $750 as compensation if your flight is delayed for more than 3 to 4 hours.
How can I cancel my Sun Country Airlines flight?
You can use two options to cancel your Sun Country Airlines flight. It is via online and offline mode.
+1-866-410-8128
