Air India (AI) serves as India's national airline, owned by Air India Limited, a government enterprise headquartered in New Delhi. The airline operates primarily from hubs in New Delhi and Mumbai, with secondary hubs in Chennai and Kolkata.
Known for its modern fleet, Air India operates 127 aircraft (excluding subsidiaries), catering to over 103 domestic and international destinations across four continents.
On long-haul flights, Air India offers three cabin classes: Economy Class, Business Class, and First Class. It has earned a 3-Star Airline certification from Skytrax and includes subsidiaries such as Alliance Air and Air India Express.
Options For Booking Air India Flight
You can book your Air India flight:
Over the phone
Online
Using the mobile app (Android or iOS)
At an Air India ticket counter
Through a travel agent
Simple Process Of Booking Air India Flight Online
To book an Air India flight online:
Visit AirIndia.in.
Enter your trip details in the search box.
Click "Book Now."
Follow the prompts to:
Select your flight.
Enter passenger details, including meal preferences, frequent flyer program details if applicable, and special assistance needs.
Choose a seat (optional).
Choose your payment method and enter payment details.
Confirm your booking and proceed to payment.
Once payment is confirmed, you'll receive your e-ticket via email.
Note:
You can book trips to up to 6 destinations using the "Multi City" option.
If booking for someone else, they must present a self-attested photocopy of the credit/debit card (both sides) at check-in, with the CVV number blackened out for security.
You can also book your Air India flight ticket using the Android or iOS app, through an Air India ticket office, or via your travel advisor.
Special Travel Requirements
Passengers eligible for special travel assistance on Air India include:
Passengers with reduced mobility
Passengers needing assistance with wheelchairs for ramps, steps, or seating
Passengers requiring a stretcher or medical attention onboard
Blind passengers with or without seeing-eye dogs
Deaf passengers
Passengers needing extra space or leg elevation
Those requiring oxygen or medical equipment onboard
Unaccompanied minors
Passengers traveling with pets
For specific details, please visit Air India’s Disability Assistance page.
Note: Air India does not provide assistance inside the restroom, meal aid, or services involving lifting or administering medications during the flight.
How to Request Special Assistance Online When Booking Your Air India Flight
To request special assistance online while booking your Air India flight:
Visit AirIndia.in
Enter your trip details
Click the "Book Now" button
Follow the prompts to:
Select your flight
Enter passenger details, including:
Meal preference
Frequent flyer program information (if needed)
Special assistance requirements
Choose a seat (optional)
Select your payment method and enter the necessary details
Confirm your booking and make the payment
You can also request special assistance by:
Calling Air India or visiting an Air India ticket office near you
Through your travel agent
Filling out the Request for Assistance form
Steps To Check Air India Flight Status
You can check the arrival and departure status of your Air India flight either by calling the Air India airport office in your city or online.
To check your Air India flight status online:
Enter or select your flight details:
DateFlight Number
Captcha
Click the "Search" button
Your flight’s real-time arrival and departure status will be displayed.
11 Ways to Save Money on Air India Flight Booking
How to Save on Air India International and Domestic Tickets
Book in Advance: Booking 30 days to 6 months ahead can save you at least INR 1,000 on domestic flights and INR 10,000 – 15,000 on international flights.
Travel on Cheaper Days: Weekdays are generally cheaper than weekends, with certain days offering significant savings.
Choose Odd-hour Flights: Flights at inconvenient hours are often cheaper.
Use Your Credit/Debit Card Offers: Look for discounted flights, flying points, and access to airport lounges.
Opt for No-cost EMI: Buy tickets with your credit/debit card using the no-cost EMI option to pay in installments without interest.
Book Round Trips: Round trips are usually less expensive than one-way tickets.
Check Air India’s Website for Offers: Regularly check for special deals and discounts.
Student Discounts: If you’re a student, take advantage of Air India’s student discounts.
Special Offers for the Middle East and Gulf: Look for exclusive offers on these routes.
Join Flying Returns: Earn extra miles for future trips.
Compare Prices: Always check and compare your ticket price with other platforms before booking.
Air India Flight Booking for Senior Citizens
Senior Citizen Discounts on Air India
Air India offers a 50% discount on the basic fare for senior citizens traveling on domestic flights within India. Eligibility requirements include:
Being an Indian national
At least 60 years old
Permanent resident of India
Download the senior citizen concession form to apply.
For international destinations, call Air India Booking to inquire about low-cost tickets.
Air India Flight Booking for Armed Forces
Armed Forces Concession
Air India provides a 50% discount on select domestic flights for active military personnel of the Indian Armed Forces. Family members traveling at their own expense also qualify, including spouses, dependent children (ages 2 to 26), and dependent parents. Married children are excluded.
Requirements:
Purchase tickets at least 3 days before departure.
Present valid ID at check-in.
Pay INR 1,250 (plus taxes) for the first infant below 2 years. No discounts for additional infants.
How to Manage Your Air India Trip/Journey
Using Manage Your Trip
Air India’s Manage Your Trip feature allows you to:
View trip details
Rebook or cancel flights
Select seats and meal preferences
Book a hotel
To manage your trip online:
Visit AirIndia.in
Select the Manage Booking tab under Manage Your Trip
Type your last name and booking reference (PNR) or ticket number
Click Retrieve Booking
Follow the prompts to manage your booking
Alternatively, use Air India’s mobile app or contact Customer Support for assistance.
Air India Customer Support Numbers
Contact Air India Customer Support at:
U.S.A. and Canada: +1-888-634-1407 (toll-free)
U.K.: 0800 048 9254 (toll-free)
Australia: 613 701 98270 (toll number)
France: 331 874 06644 (toll number)
Germany: 496925511337 (toll number)
Singapore: 800 101 4016 (toll-free)
India: 0124-2641407/020-26231407/1860-233-1407
Other Countries: +91-124-2641407/20-26231407 (toll number)
Air India Travel Classes
Types of Cabins on Long-Haul Flights
Economy Class:
Complimentary snacks and meals
Wine/liquor on international routes
Meal selection and movie screens
Executive Class:
Priority check-in and lounge access
Spacious cabins with window or aisle seats
Complimentary entrees, meals, wine/liquor, and amenity kits
First Class:
180-degree recline seats
Duty-free shopping on board
Complimentary meals, wine/liquor, and sleeping suits
Air India Seat Selection—Preferred Seat Scheme
How to Book a Seat
Free Seat Selection: Available for First and Executive/Business Class passengers (on select routes) and Economy Class passengers in the rear section of the aircraft.
Paid Seat Selection: Available for Economy Class passengers in the front and middle zones of the aircraft on select routes.
Emergency Exit Row Seats: Passengers must meet specific guidelines, including age and health requirements, to occupy these seats.
FAQ’s Of Air India Flight Booking
How to manage booking online on Air India website?
Passengers can manage their booking by logging into their account on Air India’s official website. Simply enter your booking details, such as the booking reference number or PNR, along with the last name provided on your ticket.
Is there a reservation in Air India?
In Air India the seat reservation is free for business and first class passengers on select routes carried on or operated by Air India.
How Air India Online booking works?
The passengers can easily book their flight online on Air India’s website. For further details, you can instantly contact Air India’s customer support department.
How Air India Ticket Booking Works?
The process is simple and easy. All you need is to fill up the information such as your frequent flyer number, name, contact details, credit card information and more to book your flight. During the booking process, you can also reserve your seat or prepay baggage fees in advance.
How to find Air India Booking Reservation Number?
To retrieve your booking reservation number, log in to the Air India website and navigate to the “manage booking” section. Enter the required details to access your reservation number. If you encounter any issues, you can reach out to their customer support department, or call an alternative number at +1-866-410-8128.
+1-866-410-8128