Singapore Airlines is a reputed flag carrier of Singapore, headquartered at Changi Airport. It has a fleet size of 156 and serves up to 76 destinations. Known for its unparalleled in-flight services and excellent customer-centric approach, still like many other airlines, it also goes through flight delays and cancellations from time to time. 

But don't fret! As per the EU Regulations 261/2004, if any flight disruptions occur at the airline's end, then you've a right to claim compensation up to €600. To check your compensation eligibility, use the free compensation checker tool. Moving further, let's explore more about Singapore Airlines compensation in detail.

How much compensation am I entitled to for flight delays or cancellations by Singapore Airlines?

The amount of compensation totally depends on the distance of the flight. Also, the length of the delay also matters in most cases. Here is the list of compensation amounts that you can receive for the inconvenience.

€250 for short-haul flights up to 1,500 km

€400 for medium-haul flights between 1,500 and 3,500 km

€600 for long-haul flights over 3,500 km

Singapore Airlines Flight Delay Compensation

Passengers must note that Singapore Airlines is not a European airline, but, if any of its flights depart or arrive at EU airport, then they automatically fall under EU regulations. So, in case any delay occurs after flying via Eu airport, then as per the EU rules, you're eligible for the compensation up to $650. Though, your flight delay hours must be above 3 hours and more to fulfill the compensation criteria. 

Another important thing to note here is that, in case of extraordinary circumstances such as bad weather, strikes or any medical emergency situations, you won't be entitled for the Singapore Airlines compensation. As all these situations are beyond the airline's control, requesting compensation here won't be a legitimate move. Other than that, if you're thinking about how you can go about claiming the compensation, then there are two easy ways to do that. 

1) You can directly contact Singapore Airlines customer service team for the compensation. Share your flight details when asked such as booking reference number, boarding pass or any additional expenses receipts. Also, share documents such as passport, govt ID proof or any other document to support your claim. 

But, please note, the compensation process depends entirely on the airline's internal process. Even due to the higher number of compensation requests, the probability of receiving the Singapore Airlines compensation on time may be lower. So, it is advisable to the passengers to keep in contact with the airline for follow up or updates.

2) In case you don't find any resolution from Airline's end, then you can take assistance from compensation experts such as Compensair. Compensair will handle your compensation issue at their end, and help you with your compensation on time. If you still face any issue, don't hesitate to contact Air Ticket Changes at +1-866-410-8128.

Singapore Airlines Flight Cancellation Compensation

Hearing about the flight cancellation can make any passenger frustrated, as it not only causes inconvenience to them, but disrupts their entire travel plan. But, there's good news for the passengers! If any such cancellation issue occurs at the airline's end, then as per the EU regulations, you've a right to claim up to $650 in compensation. Though Singapore Airlines provides an alternative flight for the cost of inconvenience, but if that doesn't suit your need and requirement, then you can ask for a refund as well.

In addition, if your flight was cancelled in less than 14 days before the scheduled departure time, then as per EU laws, you are eligible for the Singapore Airlines compensation amount. 

Apart from that, if any extraordinary situation arises such as extreme weather, medical emergencies or strikes, then you may not have a right to file a compensation claim to Singapore Airlines, as these scenarios are beyond their power and control. Moreover, in order to check how much compensation you can get for the flight cancellation, then you can use the flight compensation checker tool. 

What Are Your Rights?

If your flight departs from an EU airport, then you're protected by the EU 261 regulations. These regulations are designed to help passengers claim compensation for the inconvenience at the airline's end. Conveniences such as flight delays, missed connections, cancellations and denied boarding.

Frequently Asked Questions On Singapore Airlines Compensation

How many hours does my flight need to be delayed in order to claim compensation?

If your Singapore Airlines fails to reach on time, and is delayed by 3 hours and more, then you're eligible to claim the compensation. To check the compensation amount you can receive, you can use the flight delay compensation calculator. 

How much time does Singapore Airlines take to process flight delay compensation?

As per EU regulations, the refund must be credited back to the passengers within a month. However, due to the complexity of the case or Singapore Airlines internal process, the claiming process can go up to months or even years. So, it is advisable to get in contact with experts on time.

What's the time frame for applying for a Singapore Airlines compensation claim?

As a matter of fact, the Singapore Airlines compensation claim depends on country to country, and their laws. Generally, passengers have 3 years to file a claim. But in some countries, it can last between one or two years. So, it is better to confirm about it in advance from the airline's representatives.