According to Hawaiian Airlines cancellation policy, only fully refundable fares are eligible for cancellation and refund. However, there are exceptions where you can cancel your ticket and claim a refund if:
If you cancel your flight 7 or more days before departure and request the cancellation during 24 hours of purchase.
If you are refused boarding.
If Hawaiian Airlines cancels your flight.
If your flight’s departure or arrival time is impacted by more than 2 hours and you refuse to be rebooked on another flight.
If you or a family member is hospitalized, Hawaiian Airlines may accept to refund your fare after you fill out a Medical Waiver Request form and provide a scanned copy to Hawaiian Airlines website.
Hawaiian Airlines Cancellation Policy 24 Hours
As per Hawaiian Airlines cancellation policy within 24 Hours, you can cancel any ticket without paying any charges if you:
Cancel at least 7 days prior to your flight’s scheduled departure.
Cancel within 24 hours of booking.
This policy applies to all types of tickets, also on non-refundable tickets like Main Cabin Basic.
Hawaiian Airlines Cancellation Rules
Main Cabin Basic fares are not allowed to be changed or refunded but can be canceled within the 24-hour cancellation window.
Wholly unused tickets are valid for 1 year from the date of purchase, while partially used tickets are valid for 1 year from the date of first use.
Flight coupons must be used in the order they are issued.
Voluntary refunds on fully refundable tickets incur a service fee of USD 100.
Failure to cancel a ticket before the flight results in automatic conversion to a travel credit for future use.
Canceling a Hawaiian Miles award ticket covered by a travel waiver policy results in the points being redeposited to your account.
How to Cancel a Hawaiian Airlines Flight?
You have the option to cancel your Hawaiian Airlines flight either by phone or online.
Hawaiian Airlines Cancellation Online
To cancel your Hawaiian Airlines flight online, follow these steps:
Visit Hawaiian Airlines website
From the "Manage Flights" dropdown menu, click on "My Trips."
Fill your last name or either your confirmation code or E-Ticket number on the "My Trips" page.
Choose the "View My Trip" button.
Click on the flight you prefer canceling.
Go ahead to cancel the selected flight.
You can also cancel your Hawaiian Airlines flight through the mobile app. Make sure to review the cancellation policy as applicable fees may apply.
Frequently Asked Questions on Hawaiian Airlines Cancellation Policy
Does Hawaiian Airlines allow flight changes?
Yes, you can change your Hawaiian Airlines flight. However, fees and restrictions may apply depending on the fare type and timing of the change.
What is the fee for changing a flight with Hawaiian Airlines?
Hawaiian Airlines Cancellation fee varies depending on factors like the fare type, destination, and timing of the change. It's best to check with the airline or review your booking details for specific information.
What are the restrictions on changing flights with Hawaiian Airlines?
The restrictions on changing flights with Hawaiian Airlines, especially for non-refundable fares. Changes will depend on availability and fare difference, and some fares may not be eligible for changes.
How to change flights with Hawaiian Airlines?
You can change your Hawaiian Airlines flight by reaching out to the airline directly through their website, mobile app, or customer service phone number. Moreover, if you booked through a third-party website or travel agency, you may need to contact them to make changes.
Can I change my flight online with Hawaiian Airlines?
Yes, you can often change your flight online through the Hawaiian Airlines website or mobile app. However, certain changes, such as those involving complex itineraries or special requests, may require assistance from a customer service representative.
What happens if I need to change my flight due to unforeseen circumstances, such as illness or a family emergency?
Hawaiian Airlines may offer flexibility or waivers for changes due to unforeseen circumstances such as illness or family emergencies. It's recommended to contact the airline as soon as possible to discuss your situation and available options.
Will I receive a refund if I need to cancel or change my flight with Hawaiian Airlines?
Refunds for canceled or changed flights with Hawaiian Airlines depend on factors such as the fare type, timing of the change, and reason for cancellation. Non-refundable fares typically do not qualify for refunds, but exceptions may be made in certain circumstances.
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