Etihad Flight Change Policy

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Etihad Flight Change Policy provides passengers the flexibility to adjust their travel plans, except Economy Sale fares, under certain circumstances. You have the option to modify your flight date, time, or destination, depending on fare rules and availability.

Fees apply for flight changes (with exceptions), along with fare differences for all tickets. This policy does not apply  for accommodating unexpected events or personal preferences, improving the entire travel experience. It's recommended to review the comprehensive terms and conditions of Etihad Flight Change Policy before making any alterations, ensuring a seamless and cost-effective alteration process.

Overview of the Etihad Flight Change Policy


Etihad Airways flight change policy provides flexibility for passengers whose travel plans change unexpectedly. You can change your booking by changing the date, time, or even the destination of your trip, based on the fare class you've chosen. Opting for a more flexible fare class may allow you to make changes without paying  additional charges.


Before making any modifications, it's important to review the terms and conditions. Here's an overview of the policy by fare types:


  • Economy Sale Fares: Cannot be changed.

  • Fares with Fee for Date Changes: Economy Guest Seat (N), Business Guest Seat (I), First Guest Seat (O), Economy Hand Baggage Only (E, U, V, L), Economy Value (E, U, V, L), Business Value (Z, W).

  • One-Time Free Date Change: Economy Choice (Q, M, K, H), Business Choice (D, C).

  • Unlimited Free Date Changes: Economy Choice Plus (B, Y), Business Choice Plus (J), First (A, F).


The policy also includes provisions for specific situations, such as:


  • Free changes within 24 hours of booking (if booked at least 7 days in advance, with fare differences applied).

  • Compensation and re-routing options for delays or denied boarding.

  • Procedures for changing or canceling flights online or by phone, including associated fees.

  • Extension of ticket validity for medical reasons or due to the death of an immediate family member.

If your trip includes multiple fares, the most restrictive fare rules will apply when changing flights. Alterations can be made up to 2 hours prior departure, with additional charges for changes made within 96 hours of departure. United States passengers can cancel within 24 hours of purchase  for a full refund if booked at least 7 days prior departure.


For any changes due to Force Majeure events, proper evidence must be provided, and Etihad will make reasonable efforts to transport you to your destination or offer a refund or travel credit. Additional compensation for cancellations due to Force Majeure events is not provided unless required by law.


If you booked through a third party, you must contact them directly for changes. Overall, the policy provides flexibility but is subject to specific conditions and fees based on fare types and routes.

Etihad Flight Change Fee


Etihad Airways flight change fees depend on your fare type and the route of your journey. Here are some key points you should remember:


  • When modifying your flight time or date on the same route, you'll be required to pay the fare difference (if applicable) between the old and new fare, irrespective of whether you're subject to a flight change fee.

  • Economy Sale fares cannot be modified.

  • One complimentary date change is permitted for Economy Choice (Q, M, K, H) and Business Choice (D, C) fares.

  • Unlimited free changes are allowed for Economy Choice Plus (B, Y), Business Choice Plus (J), and First Class (A, F) fares.

  • The change fees for Guest Seat fares (Economy N, Business I, and First O) depends upon your route. Moreover , you can book a Guest Seat fare up to 24 hours prior departure using Etihad Guest Miles plus cash, with the cash component not more than 50% of the total fare.

  • The change fees for Economy Hand Baggage Only (E, U, V, L) and Economy Value (E, U, V, L), as well as Business Value (Z, W), also fluctuate depending on the route.

  • For the most accurate and current information regarding change fees, it's advisable to directly consult Etihad or refer to the terms and conditions specific to your ticket.


Etihad Change Flight Date Fee on the Same Route


The date change fee with Etihad Airways is contingent upon your fare type and route. For precise details regarding the date change fee applicable to your journey, it's essential to consult the specific terms and conditions outlined in your ticket or reach out directly to Etihad Airways.

Etihad Flight Change Online


To change your Etihad flight online, simply follow these steps:


  1. Visit the Etihad Airlines website

  2. Click on "Manage".

  3. Submit your booking reference/ticket number along with your last name.

  4. Select "Find my booking".

  5. Select the flight you prefer to modify.

  6. Choose a new flight date or time that fits your schedule.

  7. Review the adjustments and any related fees before heading to the payment section.

  8. Confirm the changes and make the payment if required.

  9. You'll receive a new e-ticket through email, providing the updated flight details.


Etihad Airways Change Flight Date 


You can change your flight date with Etihad Airways either online or over the phone or through Etihad Airlines mobile app.

Etihad Change Flight Date Online


To change your flight date online with Etihad Airways, visit the Etihad Airlines website and locate the "Manage" section. Fill your booking reference or e-ticket number along with your last name to review your reservation. After logging in, locate the option to change your flight date within your booking details. Follow the steps to select a new date for your flight. Note that there may be fees included, so review the terms and conditions beforehand. After Choosing a new date and completing any necessary payments, you'll receive confirmation of the changes to your reservation.

Etihad Change Flight Date by phone


To change your flight date by phone, simply visit an Etihad office in your city or country and ask for assistance from an agent. Make sure you have your booking reference or e-ticket number and the new flight date ready to provide to the agent, as this will quicken the process. Remember that not all flights may be qualified for date changes, so it's suggested to verify any specific restrictions or guidelines with Etihad Airways directly or through their customer service team.


Etihad Airways Date Change Policy


Etihad Airways offers a flexible date change policy for most flight tickets, excluding Economy Sale fares. Here are the key points:


  • Date changes are permissible up to 2 hours before departure, subject to availability.

  • Changes made within 96 hours of departure will incur an additional 10% fee.

  • One-time free date changes are allowed for Economy Choice (Q, M, K, H) and Business Choice (D, C) tickets.

  • Economy Choice Plus (B, Y), Business Choice Plus (J), and First (A, F) tickets can be changed multiple times without penalty.

  • Date changes incur charges for Economy Guest Seat (N), Economy Hand Baggage Only (E, U, V, L), Economy Value (E, U, V, L), Business Guest Seat (I), Business Value (Z, W), and First Guest Seat (O) tickets.

  • All date changes, irrespective of fare type, incurs payment of the fare difference between the original and new fares, including any applicable flight change fees.

  • For further details or assistance, passengers should contact Etihad Airways directly to inquire about the specific terms and conditions of the date change policy.


Etihad Airways Schedule Change Policy


Etihad Airways has a detailed schedule change policy designed to address unexpected disruptions or modifications to flight schedules. Generally, a Schedule Change is associated with any unplanned or planned alterations made at least 72 hours prior to the scheduled departure time of a flight.


In the event of a schedule change, Etihad Airways pursuits to promptly notify affected passengers and offer substitute options. You'll have the opportunity to rebook another Etihad Airways flight that suits your preferences, depending on availability, at no additional charge. If the alternate flight is not suitable, you also have the option to request a refund for your ticket. Based on the situations, you may also qualify for compensation in accordance with applicable laws and regulations.


Etihad Flight Change for Free


On Etihad Airways, the ability to change flights without incurring fees hinges on the specific fare class purchased. Etihad offers various fare options, spanning Economy, Business, and First Class, each governed by distinct rules and conditions regarding flight modifications. While certain fares permit changes free of charge, others may entail fees or restrict changes to specific time frames.


Here are the fare types that allow free flight changes on Etihad:


  • All Economy and Business Choice fares permit a complimentary one-time change. This category encompasses Economy Choice (Q, M, K, H) and Business Choice (D, C) fares.

  • Unlimited free changes are granted with all Choice Plus fares, encompassing Economy Choice Plus (B, Y), Business Choice Plus (J), and First Class (A, F) fares.


For precise details on whether your flight qualifies for a free change, consult the terms and conditions of your ticket or reach out to Etihad Airways directly.


Etihad Flight Delay Policy


Etihad Airways follows EU Regulation 261/2004 for flights departing from or arriving at airports within the European Union. This regulation outlines specific rights and compensations for passengers experiencing flight delays. Here's a summary of the key points:


  1. Delays of 5 hours or more: Passengers are entitled to meals, refreshments, and accommodation if necessary. If the delay exceeds 5 hours and passengers choose not to continue their journey, they have the right to a full refund of the ticket price.

  2. Compensation for delays: If a flight is delayed by at least 4 hours (3 hours for departures from Athens or Larnaca) due to factors within Etihad's control, passengers may be eligible for compensation ranging from €250 to €600, depending on the distance of the flight.

  3. Rights to re-routing or reimbursement: In the event of flight cancellation or involuntary denied boarding, passengers have the right to choose between reimbursement for the cost of the ticket (for unused portions), re-routing to their final destination under comparable conditions, or rerouting at a convenient date subject to seat availability.

  4. Care during delays: Passengers experiencing delays of at least 4 hours (3 hours for Athens or Larnaca departures) or involuntary denied boarding are entitled to vouchers for meals and refreshments, phone calls or emails/fax/telex messages, hotel accommodation if necessary, and transportation between the airport and hotel.

  5. Reimbursement for expenses: If Etihad is unable to provide the aforementioned care, passengers can claim reimbursement for incurred expenses within reasonable limits by submitting itemized receipts.

  6. Claims process: Passengers originating in Spain must fill out a claims form and submit it online through Etihad.com/Feedback or to the Spanish Aviation Safety Agency (AESA), along with required documents such as passport copies, booking reference numbers, and ticket information.

  7. Exceptions to compensation: Passengers may not be entitled to compensation if they are notified of cancellations at least 14 days before the scheduled departure, or if alternative flights are offered within specific time frames. Additionally, compensation is not applicable if the delay or cancellation is caused by circumstances beyond Etihad's control, such as weather disruptions or political issues.


Overall, this policy ensures that passengers' rights are protected and appropriate compensation is provided in cases of flight delays or cancellations.


Frequently Asked Questions on Etihad Flight Change Policy


How  to change my Etihad Airlines flight?

You can change your flight by visiting Etihad’s "Manage your booking" section on their website. Here, you also get an option to view your booking, make changes, select seats, and add special requests.


Are there fees associated with changing my flight with Etihad Airlines?

Fees for changing your flight is based on the fare type and the WINDOW when the change is made. Detailed information on the fees can be found on the Etihad Airways website under their fare regulations and modification guide​​.


Can I cancel my Etihad Airlines flight?

As per Etihad Flight Change Policy, if you prefer canceling your flight, you can request a refund or transfer the cost of your flight into Etihad Credit, which can be utilized for future bookings. Refund eligibility and the process are mentioned on the Etihad website​.

When can I make changes to my Etihad Airlines Flight?

You can make changes up to 4 hours prior to the scheduled departure time. If changes are made within 96 hours of departure, varied fees may apply depending on the fare rules of the original ticket​ ​.


What happens if flight cancellations or changes are initiated by Etihad Airlines?

If Etihad cancels or considerably changes your flight, they will rebook you on an available flight and inform you through email and their booking management system. You will have options to accept the change, select an alternative flight, or request a refund based on the conditions​ ​.


Can I initiate flight changes if I booked via a travel agent?

If you booked through a travel agent or partner airline, you need to reach out to them directly to make any alterations to your booking. You can still manage some aspects of your booking, such as including seats or special meals, via Etihad’s website​ 


Are there any scenarios where change or cancellation fees are waived?

Under Etihad Flight Change Policy, change or cancellation fees may be waived in specific circumstances such as flight disruptions, medical emergencies, or death in the family. Immigration offloads USUALLY do not qualify for fee waivers​.

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