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China Southern Airline Cancellation Policy

China Southern Airline Cancellation Policy


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If you have recently booked a flight ticket on china airlines and want to cancel it for some specific reason, then simply submit a cancellation request while ensuring you’ve gone through the rules fall under China southern airline cancellation policy. 


  • Passengers can cancel their flights up to 24 hours before the scheduled departure.


  • Management requests can be made online through online booking and there is no cancellation fee within 24 hours.

  • If a flight is requested to be canceled within a given time period, then some additional cancellation fees apply.


China Southern Airline Cancellation Policy Terms and Conditions

  • Some crucial information about China Southern Airlines Cancellation Policy:

    • Travelers can easily cancel flight tickets by signing in to the “manage booking section” of China Southern Airline Website.

    • The China Southern Airlines cancellation fee will be applied to the cancellation of flight tickets with China Southern Airlines.

    • No fee will be refunded if the cancellation is made within 48 hours of booking the folding flight tickets or with the cancellation fee, only a fixed amount is credited to the account, using which the passenger booked the flight ticket has done.


How To Cancel a Flight Ticket With China Southern Airlines?


According to the China Southern Airlines Cancellation Policy, passengers can cancel their flights by signing into the China Southern Airlines website. After doing this, the traveler can manage the booking section, in which the passenger must enter the booking reference ID with the last name.

Passengers can follow the steps mentioned below to request a refund.


  • Passengers must sign in on the China Southern Airlines website.

  • After doing this, the traveler has to click on the Manage booking option.

  • Then the passenger has to go to the ticket refund option.

  • Here, the passenger has to enter the booking reference ID with last name and first name.

These steps will assist travelers in requesting online refunds.

Different Ways to get a refund from China Southern Airlines. 

There are a couple of ways through which you can request an online refund. Here are some of the ways. 

Request a refund from the official webpage. 

To request a refund from China Southern Airlines, follow these steps on their official website:

  1. Go to the "My Trips" tab.

  2. Enter your ticket information, such as PNR number, number of passengers, and date.

  3. Select your flight and click on "Edit."

  4. Choose the flight cancellation option.

  5. View and fill out the "Refund Form."

  6. Submit the form.

After reviewing your request, the agents will initiate the refund process.

Request a refund via the form. 


You can proceed ahead and fill the China Southern refund form. You have to do it by filling up your ticket details, voyage information, and the experts will take care of the rest for you. Most probably, some deductions will be applicable, but if not, you would receive  a 100% refund. 


Please note: If your case falls under 24-hour flight cancellation policy,  you will get your refund with no issue. You can follow the steps below to go for it.


  • Scroll down to the "Contact Us" section.

  • Click on the "Help" tab to continue.

  • At the bottom of the screen, find the "Refund Form."

  • Click on the form and fill it out.

Another best possible solution is to contact one of their agents.


It is one of the most used modes to connect with China Southern Airlines. All you have to do is to dial their number 011 86 400 869 5539 and they will help you with the refund process. Though, in most cases their numbers remain busy, so you can also dial an alternative number +1-866-410-8128 for instant resolution.

Frequently Asked Questions On China Southern Airline Cancellation Policy


What's the china southern airlines 24 hour cancellation rule?

As per China Southern Airlines 24 hour Cancellation policy, the passengers can cancel their flights for free within 24 hours of booking. This only works if the ticket is purchased at least 7 days before the departure date, and is only applicable to flights either flying within the US or outside the US. If you are wondering how to apply for the refund process, then you can also contact one of our experts at +1-866-410-8128.



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