Thai Airways Check In

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Thai Airways offers several check-in options for passengers before and after arriving at the airport:

  • Online/Internet/Web Check-in

  • Mobile App Check-in

  • Kiosk Check-in

  • Airport Desk Check-in

Thai Airways Check-In Time

When flying with Thai Airways, it’s crucial to be aware of the check-in deadlines to avoid missing your flight. Check-in times can vary by airport, so it’s essential to verify the specifics for your departure location. Remember, boarding gates close 10 minutes before departure, so plan your arrival accordingly.

  • Online Check-In:

You can check in online from 24 hours up to 60 minutes before your flight’s departure. This option allows you to secure your boarding pass conveniently from home or on the go.

  • Mobile Check-In:

Using the Thai Airways mobile app, check-in is available from 24 hours to 60 minutes before your flight. The app provides an easy way to manage your check-in process directly from your smartphone.

  • Kiosk Check-In:

At many airports, Thai Airways kiosks are available for check-in from 12 hours to 30 minutes before your flight. These self-service kiosks are ideal for a quick check-in process on the day of travel.

Airport Counter Check-In:

The check-in times at airport counters vary:

  • Domestic Flights (within Thailand): Check-in is available up to 45 minutes before departure.

  • International Flights: Check-in typically closes 1 hour before departure.

  • International Airports (outside Thailand): Check-in times vary but generally close 1 hour before departure.

Always check the specific check-in requirements for your airport and flight to ensure a smooth travel experience.

How to Check in at Thai Airways

Flying with Thai Airways? Here’s your guide to a hassle-free check-in experience with multiple options available:

Online Check-in: You can check in online from 24 hours to 1 hour before your flight. Here’s how:

  • Visit ThaiAirways.com

  • Select the check-in option

  • Enter your last name and booking reference or e-ticket number

  • Click Submit, and you’re checked in!

During online check-in, you can add passengers, update your frequent flyer number, change seats, and provide necessary regulatory information. If you can't print your boarding pass, you can have it emailed to you.

Mobile Check-in: Check in using the Thai Airways mobile app from 24 hours to 1 hour before departure:

  • Download the app

  • Enter your last name, reservation code, or e-ticket number

  • Follow the prompts to complete your check-in

With mobile check-in, you can add passengers, update frequent flyer details, change seats, and get your boarding pass on your phone. If you forget your phone, simply go to the check-in counter for a printed pass.

Airport Kiosk Check-in: Save time at the airport with kiosk check-in, available from 12 hours to 30 minutes before departure at select airports:

  • Bangkok (Suvarnabhumi)

  • Frankfurt

  • London (Heathrow)

  • Copenhagen

  • Tokyo (Narita)

To check in at a kiosk:

  • Select Thai on the screen

  • Choose your preferred language

  • Identify yourself using your booking reference, e-ticket number, frequent flyer number, passport, or boarding pass barcode

  • Follow the prompts to receive your boarding pass

Airport Counter Check-in: For domestic flights within Thailand, check in at least 45 minutes before departure. For international flights, check in at least 1 hour before departure. At Suvarnabhumi International Airport, domestic check-in counters are on Level 4.

If you’re traveling on Royal First Class, check in at the Royal First lounge. Economy Class counters are in Rows J3 to J16 and H1 to H18. You can check in by showing your passport, visa, and ticket.

Documents Required for Check-In:

  • Domestic Flights: Adults need an ID card, official government ID with a photo, or passport. Children need a birth certificate, ID card, or passport.

  • International Flights: A passport valid for at least 6 months beyond the return date and any required visas.

By following these guidelines, you can ensure a smooth and efficient check-in process with Thai Airways. Safe travels!

Thai Airways Kiosk Check-in Guide

Using Thai Airways airport kiosks is quick and easy. Here’s how:

  1. Choose "Thai" on the kiosk screen.

  2. Select your preferred language.

  3. Identify yourself with:

    • Booking reference

    • E-ticket number

    • Frequent flyer number

    • Passport

    • Boarding pass barcode

  4. Follow the prompts to receive your boarding pass.

Important Notes:

  • You can select or change your seat up to 12 hours before departure.

  • At select airports, you can print your baggage tags. Attach them to your bags and drop them at the Thai Bag Drop counter.

Exceptions: You must check in at the airport counter if you:

  • Need special assistance (e.g., wheelchair, medical attention)

  • Are traveling as an unaccompanied minor

  • Have sports equipment

  • Are traveling with pets

  • Have oversized or overweight baggage

Thai Airways Airport Counter Check-in

When checking in at a Thai Airways airport counter, be aware of these timelines:

  • Domestic flights: Check-in no later than 45 minutes before departure.

  • International flights: Check-in no later than 1 hour before departure. Times may vary for flights departing outside Thailand.

At Bangkok’s Suvarnabhumi International Airport, domestic check-in counters are on Level 4.

For Royal First Class: Enter from Entrance 1 to check in at the Royal First lounge, where you’ll be escorted through services from the curbside by airline staff.

For Economy Class: Check-in counters are located in Rows J3 to J16 and H1 to H18. Present your passport, visa, and ticket to check in. If you purchased your ticket with a credit card, you’ll need to show it at check-in.

Dedicated Check-in Counters:

  • Bag Drop for online/mobile check-in

  • No Checked Bag counters

  • Excess Baggage counters

  • Infant/Disabled check-in counters

Documents Required for Check-in:

Domestic Flights:

  • Adults: ID card, official government ID with photo, or passport

  • Children and infants: Birth certificate, ID card, or passport

International Flights:

  • Valid passport (at least 6 months beyond the return date)

  • Required visas for your destination

With these easy steps and tips, you can ensure a smooth check-in experience with Thai Airways. Safe travels!

Frequently Asked Questions On Thai Airways Check-In Policy

How can I check in online for a Thai Airways flight from Singapore?

To check in online, simply log in to the Thai Airways official website. Enter your booking reference number and other essential details, navigate to the "Manage Your Booking" section, and proceed with the check-in process.

Can you check-in online for Thai Airways international flights?

Online check-in is available from 24 hours before departure for passengers with reserved seats and completed information. During this process, you can confirm or change your seat and obtain your boarding pass.

How far in advance can I check in for Thai Airways International flights?

For international flights, check-in counters are open daily from 4:30 AM to 1:00 AM the next day. Check-in for each flight closes 50 minutes before the scheduled departure time, and all gates close 10 minutes prior to departure.

What is the check-in time for international flights with Thai Airways?

Passengers must check in at least 1 hour before departure. However, it is recommended to check in earlier, as each airport may have different rules and procedures.

What time does Thai Airways check-in open?

Check-in counters typically open from 04:30 AM to 10:30 PM for domestic flights. Each flight's check-in will close 30 minutes before the scheduled departure time, and boarding gates close 10 minutes before departure.

How early can I check-in at the airport Heathrow for Thai Airways?

Check-in counters usually operate between 04:30 AM and 01:00 AM for international flights. Each flight's check-in closes 50 minutes before the scheduled departure time. Please note, boarding gates close 10 minutes before departure.


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