Flight disruptions such as longer delays and cancellations can occur anytime. And apparently can make any passenger frustrated and overwhelmed. Thus, understanding Brussels Airlines compensation policy becomes even more crucial. As per the EU rules, if you've gone through delays and cancellations at Brussel Airlines end, then you've a right to file a compensation claim up to $650 (€600) per person. In order to check how much compensation you may be eligible for, you can use the free compensation calculator. Let's explore more about Brussels Airlines compensation policy in detail.
Brussels Airlines Flight Delay Compensation
Passengers who have gone through flight delay issues, they have to fulfill two conditions to become eligible for the Brussels Airlines compensation. The first one is that your flight was delayed for more than 3 hours and more. Second, your flight took off from and arrived in an EU country. Do take note that it is the arrival time that matters, not the departure one. Once you fulfil the above mentioned conditions, then you've a right to file a claim for compensation up to $650. Though Brussel tries their best to remain on schedule, delays still happen unexpectedly, so in such issues, passengers must be aware of their rights.
Please note, in case of extraordinary circumstances such as extreme weather or problems at the airport, you can't make the airline compensate you, as these situations are beyond their control. Plus, do remember, you generally have 3 years time to get a flight delay compensation, so put in a request for compensation on time. In order to check the compensation you may be eligible for, you can use the flight delay compensation calculator.
Often passengers try to fill up the Brussels Airlines compensation form in a hope to receive compensation ASAP, but the situation is a whole lot different. Because there are already so many compensation requests pending at the airline's end, chances of receiving the compensation could be less. Thus, it is better for the travelers to take assistance from flight compensation experts such as Compensair to receive compensation in a few weeks or months. If you still have any queries, you can contact Air Ticket Changes anytime at +1-866-410-8128.
Brussels Airlines Flight Cancellation Compensation
In the event of Brussels Airlines flight cancellation, all airlines including Brussels must ensure they fulfill the compensation request of passengers under these conditions.
1) In case of flight cancellation, Brussels must provide you an alternative flight or a refund of the same.
2) If you've got a notification about the cancellation in less than 14 days before departure, then the airline must compensate you for the inconvenience.
3) If your rerouted flight is delayed, causing a wait of more than two hours at the airport, you are entitled to request meals and refreshments. In certain situations, passengers with canceled flights may be rebooked on an alternative flight scheduled for the next day.
Generally Brussels Airlines offer a new flight the moment cancellation happens at their end at no additional cost. So, if you accept the alternative flight offer, then well and good. However, if the provided flight doesn't suit your preference, then you can ask for Brussels Airlines compensation for the same.
Moreover, in other cases such as extraordinary ones, you may not be entitled for compensation. These uncertain events include bad weather or unwanted problems at the airport.
What Rights Do Passengers Have to Claim Compensation?
As Brussel Airlines is a EU based airline, they fall under EC 261 regulations, which are designed to protect the rights of the passengers. Under this law, you have a right to claim compensation for the flight disruptions caused at the airline's end, such as flight delays, overbooking or cancellation. Also, if you have any past flight compensation due, then you can claim them as well. Past flight time must not exceed 3 years.
Frequently Asked Questions On Brussels Airlines Compensation
Can You Assist If Brussels Airlines Denies My Flight Compensation Claim?
Yes, if you've already tried to contact Brussels regarding compensation, and haven't got any solution yet, then using compensation expert services would be a worthwhile move. They will help you with your compensation issue, and provide you a reasonable solution in no time.
What Should I Do If I’m Denied Boarding by Brussels Airlines?
If you're denied boarding by Brussels due to the overbooking issue, then you've a right to get compensation for the inconvenience. However, even before that happens, the airline may look for volunteers who are ready to give up their seats for some benefits such as travel vouchers or seat upgrades. So if you fall into that situation, you must decline the request, otherwise you may lose your compensation right to claim up to €600.
How much compensation can you claim for a Brussels Airlines flight delay?
If you reached your final destination with a delay of more than 3 hours, and it wasn't due to the uncertain events such as bad weather or strikes, then you claim following compensation amounts.
€250: For flights delayed between 3–4 hours or over 4 hours, covering distances of 1,500 km or less.
€400: For ECAA flights over 1,500 km or other flights between 1,500 km and 3,500 km, regardless of delay duration.
€300: For delays of 3–4 hours on flights exceeding 3,500 km outside the ECAA.
€600: For delays of more than 4 hours on flights over 3,500 km outside the ECAA.
In what situations can I claim compensation from Brussels Airlines?
You can claim the Brussels Airlines compensation in the events of flight delay, cancellation, overbooking and missed connections. You're eligible for the compensation under EU passenger rights Regulation (EC) No. 261/2004.