Here are the key points of Air India's flight change policy:
If you're flying to or from the United States, you can change your flight free of charge under these conditions:
Cancel within 24 hours of purchase, provided you bought the ticket
directly from Air India at least 7 days before departure.Rebook your ticket as needed.
Air India offers a free look-in option allowing changes or cancellations of domestic flight tickets without penalties if done within 24 hours of booking, for flights departing at least 7 days later.
You can make changes to your flight booking at no charge if Air India significantly alters your flight schedule, allowing you to adjust your booking to your convenience.
Changes to your flight details—such as time, date, or destination—can be made via phone, Air India's Call Center, your travel agent, or online through Manage Your Trip > Manage Booking if you booked directly with Air India.
Changes without penalty are permitted for:
First Class (F and A) tickets up to 1 hour before departure.
Business Class (C, D, and J) tickets up to 1 hour before departure.
Economy Class (Y) tickets up to 1 hour before departure.
Note: Changes to the following tickets incur a fee:
Business (Z) tickets: INR 2,500 or Basic fare, whichever is lower, up to 1 hour before departure.
Economy (B, M, H, K, Q, V, W, G, L, and U) tickets: INR 2,500 or Basic fare, whichever is lower, up to 1 hour before departure.
Economy (T, S, and E) tickets: INR 2,500 or Basic fare, whichever is lower, up to 24 hours before departure.
Air India allows corrections to incorrectly spelled names on tickets but does not permit complete name changes unless legally changed due to marriage or divorce, supported by appropriate documentation.
Air India Domestic Flight Change Policy: Free Look-in Option
The Air India 24-hour change flight policy, also known as the free look-in option, enables you to modify or cancel your domestic flight booking within India without incurring any penalties under the following conditions:
You have booked a domestic flight ticket within India at least 7 days before departure.
Changes to your flight date, time, or destination must be made within 24 hours of booking.
If changes are requested after the 24-hour window, standard flight change fees will apply according to the applicable rates.
Air India's 24-Hour Cancellation Policy for U.S. Flights
Air India’s 24-hour cancellation policy for tickets to/from the United States permits cancellation without penalty under the following conditions:
The ticket is purchased directly from Air India.
The ticket is bought at least 24 hours prior to departure.
The cancellation is made within 24 hours of the ticket purchase.
If the cancellation occurs after this 24-hour window, a cancellation fee will apply.
Air India Flight Change Waivers Across Different Countries
Air India Flight Change Flexibility for Moscow, Russia (SVO)
If you have a confirmed flight ticket between India and Moscow (SVO), you are eligible to make a one-time change to your flight and/or travel date within the validity period of your ticket at no additional charge.
Air India Flight Change Flexibility
If you need to reschedule your Air India ticket, you have the following options:
Change your flight date, adhering to the fare rules applicable to your ticket.
Adjust your flight time, following the fare rules of your ticket.
Change your flight destination or upgrade your travel class by covering the fare difference.
Changing Your Air India Flight Booking – Steps to Modify Your Air India Reservation
You can modify your Air India flight date, destination, or time by:
Contacting an Air India Call Center in your vicinity.
Using the online option if you bought your ticket directly from Air India.
Through your travel advisor.
How to Change Your Air India Flight Online
If you bought your ticket directly from Air India, you can change your flight date, time, and destination online. Here's how to do it:
Visit AirIndia.in.
Select the "Manage Booking" option from the "Manage Your Trip" section.
Enter your booking reference/PNR or ticket number and your last name.
Click the "Retrieve Booking" button.
Cancel your current flight.
Return to AirIndia.in and enter your new trip details.
Click the "Book Now" button.
Follow the on-screen instructions to choose your new flight.
After payment, you will receive your new e-ticket via email immediately.
If your ticket was purchased through a travel agency or another source, you will need to contact them directly to rebook.
For any questions, call Air India’s Customer Support Office in your area.
Note: If you modify a single flight booking on a PNR with multiple passengers, it will affect the entire PNR. To change one passenger's itinerary on such PNRs, you will need to contact Air India for assistance.
Changing Your Air India Flight Date or Schedule
How to Adjust the Date or Schedule of Your Air India Flight
In case your travel plans shift and you need to reschedule your trip, you can modify your Air India flight date or schedule using any of the following methods:
Air India Flight Date Change Online
If you booked your ticket directly with Air India, you can change your flight date online:
Go to the Air India website and navigate to "Manage Your Trip" > "Manage Booking".
Follow the instructions to update your flight date. Your request will be processed automatically once you pay any additional charges online.
If your booking includes multiple passengers, the date change will apply to all passengers on the PNR. To change the date for only one passenger, you will need to contact Air India or your travel agent by phone or visit a nearby office.
Air India Flight Date Change by Phone
You can also change your flight date over the phone:
Call an Air India office in your country.
Provide your booking reference/PNR number or e-ticket number and your last name to the agent.
The agent will retrieve your booking, inform you of the flight change options and any applicable change fees.
Proceed with the changes and make a secure payment by credit/debit card if required. If eligible for a free date change, you won’t be charged.
You will receive a confirmation email with your new flight itinerary.
Air India Flight Date Change at the Destination Airport
You can request a flight date change in person at the airport:
Visit the departure airport where you plan to board your flight.
Ask an Air India representative to assist with updating your flight booking.
Note: If you're changing your flight schedule, the applicable fare difference and change fee will apply, subject to the fare rules of your ticket.
Air India Flight Change Fees | Cost for Changing Your Flight Schedule
If you decide to modify your Air India flight schedule, such as changing the flight date, time, or destination, please note that a flight change fee will apply. The fee varies depending on your travel class and the timing of the changes.
Tips for Changing Your Air India Flight
If you booked your ticket directly from Air India, you can make changes:
Online: Use the My Booking option on Air India’s website.
By Phone: Contact an Air India Call Center in your area.
Through Your Agent: If you booked through a travel agent or online travel company like Expedia.
When rebooking, if your new flight is more expensive, you'll need to pay the fare difference with the same payment method used initially.
If you've already made changes via an Air India Call Center, additional changes must be processed by calling them.
Changes to a booking with multiple passengers on the same PNR will affect all passengers. For changes to a single passenger's booking, contact Air India directly.
For assistance with accessing the My Booking page or other online booking issues, contact Air India via ecommerce@airindia.in or by phone.
To modify a ticket not booked through AirIndia.in, contact an Air India Call Center.
For open tickets, endorsement for travel must be done through Air India’s office or a travel agent; online changes are not available for this.
Here are the Air India flight change contact numbers:
India: 0124-2641407 / 020-26231407 / 1860-233-1407
Germany: +49 69 25511337 (toll number)
France: +33 1 874 06644 (toll number)
UK: 0800 048 9254 (toll-free)
Singapore: 800 101 4016 (toll-free)
Australia: +61 3 701 98270 (toll number)
Other countries: +91-124-2641407 / +91-20-26231407 (toll number)
Frequently Asked Questions On Air India Change Flight Policy
How to check the flight status of Air India?
You can easily check the flight status of Air India by login in to their official website. You have to enter your flight number and date of departure to get the details. You can also track the expected delays in advance.
How can I track my flight on Air India?
You can easily track the Air India flight status by visiting their website. There you are required to enter your booking reference number into the mentioned "Check Flight Status" box. You can also direct contact on customer helpline number to track your flight status.