As per the Spirit Airlines Refund Policy, the passengers are entitled for the compensation or refund only when they cancel their flight within 24 hours of booking and if the flight departure date is beyond 7 days. Refunds may also be granted in cases such as flight cancellations due to unforeseen events, delays exceeding 2 hours, or the unfortunate death of a traveler during the journey.
In other circumstances, a cancellation fee will apply. If a refund isn’t applicable, you will receive a Reservation Credit for the remaining amount after the cancellation fee and other non-refundable charges are subtracted.
Major Key Points Of Spirit Airlines Refund Policy
Voluntary Refunds: If you're canceling your trip, your refund depends on the fare rules of your ticket. Unfortunately, non-refundable tickets won’t get a refund.
24-Hour Grace Period: Spirit Airlines gives you a 24-hour window after booking to cancel and get a full refund, as long as your flight is at least 7 days away.
Involuntary Refunds: If Spirit can’t provide you with a confirmed seat (like in cases of involuntary boarding denial) and they can’t rebook you on another flight, here’s what you can expect:
A complete refund if you have not utilized any portion of your ticket.
A refund for the unused portion if you've already flown part of your trip.
Flight Cancellations or Delays: If your flight is canceled or delayed by more than 2 hours, you have a few options:
Get booked on another flight.
Receive travel credit for future use.
Claim a penalty-free refund.
Refunds Due to Death: If a passenger passes away before or during travel, the unused portion of their ticket can be refunded. Just provide a valid death certificate to Guest Relations.
Lower Fare Seats: Under Spirit Airlines Refund Policy, If you end up in a seat that costs less than what you paid, Spirit will refund you the difference.
Non-Refundable Taxes and Fees: Unless required by law or requested, taxes and fees won’t be refunded.
Cancellation Deadline: If you don’t cancel or change your booking at least 60 minutes before departure, you might lose the entire amount you paid.
Baggage Fees: Baggage charges can’t be refunded unless your flight is canceled or you cancel your ticket within the free 24-hour grace period.
Optional Services: Any extra services you purchased are non-refundable unless you cancel within the 24-hour grace period.
Safety Concerns: If a crew member decides you can’t be safely accommodated in a seat with an inflatable seatbelt and there’s no other seat available, you’ll get a full refund, including any extra charges for that seat.
Car Seat Refunds: If your FAA-approved car seat is too large for the aircraft seat you purchased, and the seat can't be used, you’re entitled to a refund without penalties.
How Refunds Are Issued:
Refunds will be returned to the original payment method.
Refunds are made in the currency used for the original purchase.
Cash purchases will be refunded by check.
Refund timelines follow the laws and regulations of the country where the ticket was bought.
For credit card purchases, expect your refund within 7 business days. Cash refunds are issued by check within 20 business days after your request is processed.
Requesting a Refund: You can ask for a refund in several ways:
Send a text to 48763.
Chat with an agent online.
Send a WhatsApp message to 801-401-2222.
Visit Spirit.com and request online.
Write to Corporate Guest Relations, Attn: Refunds, 2800 Executive Way, Miramar, FL 33025.
How Much Time Does It Take for Spirit Airlines to Refund the Amount?
As per the Spirit Airlines Refund Policy, the passengers can expect their refund amount within 7-10 business days.
Final Note!
The passenger must note that they can submit a refund request via any method—whether by phone, chat, email, or online. However, the money will only be refunded using the same payment method used during the flight booking. If the purchased tickets are non-refundable, the airline will provide other alternatives, such as travel funds or flight credits, which can be used later with Spirit.
Spirit Airlines has designed its refund policy to benefit passengers as much as possible. The airline understands that certain situations are beyond anyone's control, and cancellations can occur. If your flight is canceled for any reason, don't worry—the airline will do its best to compensate you or offer something equivalent to the ticket's value.
Frequently Asked Questions On Spirit Airlines Refund Policy
How does Spirit Airlines manage refunds according to their cancellation policy?
According to the Spirit Airlines Refund Policy, If you cancel your flight within 24 hours of booking and your departure is more than 7 days away, you're eligible for a full refund.
How to Submit the Spirit Airlines Refund Request Form?
You can either call the Spirit Airlines customer care team or another way is to access the Spirit’s official website and submit the refund request form.
+1-866-410-8128
