Lufthansa Check-in

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Whether you prefer the simplicity of online check-in or the traditional approach at the airport, Lufthansa makes it easy to get your boarding pass and ensure a smooth start to your journey. Here’s a quick guide to help you navigate the check-in process, ensuring you’re ready to take off without a hitch.

Lufthansa Check-in Options

When it’s time to check in for your Lufthansa flight, you have several convenient options to choose from:

  • Automated Check-in: Lufthansa automatically checks you in and sends your boarding pass via text or email about 23 hours before your flight.

  • Online/Web Check-in: Start your check-in online up to 23 hours before departure through the Lufthansa website.

  • Mobile App Check-in: Use the Lufthansa mobile app to check in and get your boarding pass on your phone, starting 23 hours before your flight.

  • Late-Night Check-in: At selected airports, you can check in the evening before your flight, allowing you to drop off your bags and get your boarding pass ahead of time.

  • Kiosk Check-in: Most airports have self-service kiosks where you can check in from 23 hours to 1 hour before your flight.

  • Airport Check-in: As stated in the Lufthansa Check-in Policy, you can also check in at the airport counter, typically 2-3 hours before your flight’s departure.

Lufthansa Check-in Deadlines

Automated Check-in 

Lufthansa’s automated check-in starts 23 hours before your flight. If you’re a Lufthansa iD profile holder or a Miles & More customer, you’ll receive your boarding pass via text or email around this time. Automated check-in is available for flights within the Schengen area and for bookings made up to 24 hours before departure. This service allows you to manage various options, like changing your seat and printing bag tags. Note that automated check-in isn't available for flights outside the Schengen area.

Online Check-in

You can easily check in online 23 hours before your flight. Keep in mind that check-in and bag drop-off deadlines can vary by airport, usually ranging from 3 hours to 1 hour before departure. To find out your specific deadline, enter your flight details on Lufthansa's check-in deadline page: Lufthansa.com/US/EN/Check-in-Deadlines.

Lufthansa Online Check-in: Simple Steps to Check-in from Anywhere

How to Check-in Online at Lufthansa:

  1. Start Your Check-in: According to the Lufthansa Check-in Policy, online check-in opens 23 hours before your flight and closes between 3 hours to 60 minutes before departure, depending on your airport and travel class.

  2. Go to the Lufthansa Website:

    • Visit Lufthansa.com.

    • Click on “Check-in” at the bottom of the screen.

  3. Log In (Optional):

    • If you’re a Lufthansa iD or Miles & More member, click “Log in for check-in” and follow the prompts.

  4. Enter Your Details:

    • Provide your first name, last name, and booking code or ticket number.

    • Click the “Check-in” button.

  5. Follow the Prompts: Complete the check-in process by following the on-screen instructions.

  6. Additional Options:

    • Select your seat.

    • Print your boarding pass or have it sent to your mobile, home, or office.

    • Add your frequent flyer number.

Check-in Options:

  • Booking Reference/Ticket Number

  • Frequent Flyer Card

  • Tour Operator Trip (without booking code)

Passengers Who Need to Check-in at the Airport:

  • Unaccompanied minors

  • Passengers with age-qualifying fares

  • Passengers requiring special assistance

  • Departures from:

    • Albania (Tirana, TIA)

    • Cyprus (Paphos, PFO)

    • Bosnia (Sarajevo, SJJ)

    • Croatia (Rijeka, RJK)

    • Bulgaria (Burgas, BOJ)

    • Montenegro (Tivat, TIV)

Mobile Check-in with Lufthansa App:

  • How to Check-in: Log in, enter your flight details, and confirm check-in.

  • Features:

    • Download your mobile boarding pass.

    • Book or change flights, cancel reservations, and check flight status.

    • Manage car reservations and access travel alerts.

For a smooth journey, make use of Lufthansa’s online and mobile check-in options to streamline your travel experience!

Lufthansa Mobile Boarding Pass: Streamlining Your Travel Experience

Once you’ve completed your check-in process, Lufthansa provides a convenient mobile boarding pass option. Here’s everything you need to know about managing and using your mobile boarding pass:

Receiving Your Mobile Boarding Pass:

  • After check-in, you’ll receive your mobile boarding pass via email, SMS link, or directly in your boarding pass file on your smartphone.

  • You can manage your mobile boarding pass offline using the Lufthansa app, Google Play, or Wallet.

When to Get a Physical Boarding Pass:

  • While mobile boarding passes are available for most destinations, certain locations may not accept them due to local regulations. In such cases, you’ll receive a check-in confirmation and need to collect your boarding pass at the airport desk.

Troubleshooting Mobile Boarding Pass Issues:

  • In accordance with Lufthansa Check-in, if you encounter problems with your mobile boarding pass, you can obtain a physical boarding pass at a check-in machine or Lufthansa’s airport check-in counter.

Traveling with Baggage:

  • For passengers traveling with only carry-on baggage, proceed directly to your gate after clearing security.

  • If you have checked baggage, drop off your luggage at a Lufthansa bag drop-off counter or kiosk before heading to the gate.

Passengers Not Eligible for Mobile Check-in:

  • Unaccompanied minors

  • Passengers with age-qualifying fares

  • Passengers requiring special assistance

  • Departures from the following locations:

    • Albania (Tirana, TIA)

    • Cyprus (Paphos, PFO)

    • Bosnia (Sarajevo, SJJ)

    • Croatia (Rijeka, RJK)

    • Bulgaria (Burgas, BOJ)

    • Montenegro (Tivat, TIV)

Additional Check-in Options:

  • Lufthansa Automated Check-in: Automatically checks you in and sends your boarding pass 23 hours before departure. Available for Schengen area flights and those booked up to 24 hours before departure.

  • Late-Night Check-in: Available at several airports the evening before your flight. Allows seat selection, boarding pass collection, and baggage check-in.

Self-Service Kiosk Check-in:

  • Available at select airports. Ensure you have your boarding pass, valid travel documents, and any excess or special baggage requirements handled at the bag drop-off counter.

Airport Check-in:

  • Starts 2–3 hours before departure. Check specific deadlines for your airport by visiting Lufthansa’s website.

Boarding Priorities and Quick Boarding Gates:

  • Boarding is organized by priority groups. Quick Boarding gates are available at select airports for faster boarding.

Customer Service Contacts:

  • For any assistance, contact Lufthansa’s customer service at their regional numbers.

Enjoy a seamless travel experience with Lufthansa by utilizing these check-in options and features!

FAQs On Lufthansa Check-In Policy

What do I need to know about Lufthansa’s check-in deadlines?

Lufthansa allows online and mobile app check-ins starting 23 hours before your flight. The check-in period usually closes between 3 hours to 60 minutes before departure, varying by airport. For specific check-in deadlines at your departure airport, check the deadlines page on Lufthansa's website.

  • Automated Check-In: Lufthansa’s automated check-in process will check you in and send your boarding pass to your mobile phone via text or email about 23 hours before your flight.

  • Late-Night Check-In: Available at select airports, this service opens the evening before your flight (no sooner than 23 hours prior). You can check in your baggage, select your seat, and collect your boarding pass, so you can head straight to your gate the next day. Note that late-night check-in may not be available for Economy Class passengers, flights from the US, Canada, and Mexico, or travelers with pets.

  • Airport Check-In: Standard airport check-in starts 2–3 hours before your flight and ends 60 minutes prior. Deadlines can differ by airport, so check your specific times online.

What are my options for checking in with Lufthansa?

You have several options for checking in with Lufthansa:

  1. Online or via the mobile app

  2. Automated check-in

  3. Late-night check-in (at select airports)

  4. At an airport check-in counter

When does Lufthansa’s web check-in open and close?

Web check-in with Lufthansa begins 23 hours before your flight departs and usually closes between 3 hours to 60 minutes before departure, depending on the airport. Visit Lufthansa’s check-in deadlines page for exact times.

What can I do with Lufthansa’s online check-in?

Using Lufthansa’s online check-in, you can:

  • Check in for your flight

  • Choose a seat

  • Print or download your boarding pass

  • Have your boarding pass sent to your mobile phone, home, or office

  • Add your frequent flyer number to your booking

How does Lufthansa’s web check-in process work?

As per Lufthansa Check-in Policy, to check in online with Lufthansa, visit their website, click on the ‘Check-in’ tab, enter your name and booking code or ticket number, select your flight, and follow the prompts. You can then download or print your boarding pass.

Is online check-in mandatory with Lufthansa?

Online check-in is not mandatory. Lufthansa offers various check-in methods, including via the mobile app, automated check-in, late-night check-in, or at the airport.

What is the timeframe for Lufthansa’s online check-in?

Lufthansa’s online check-in opens 23 hours before your flight and generally closes between 1 and 3 hours before departure, depending on your airport and class of travel. For precise times, refer to the check-in deadlines page.

Can I check in online if I’m traveling with a pet?

Yes, you can check in online if you’re traveling with a pet, but you’ll need to collect your boarding pass at the check-in counter.

How can I cancel a check-in with Lufthansa?

To cancel your check-in, click the link provided in your mobile boarding pass notification.

How do I get my Lufthansa boarding pass?

After checking in, you can obtain your boarding pass online (download it), via the mobile app, or at the airport kiosk/check-in counter.

What is the check-in procedure for Lufthansa flights departing from the USA?

In the USA, check-in opens 23 hours before your flight. You can check in online, choose a seat, and either print your boarding pass or have it sent to your smartphone. Check-in deadlines vary:

  • At JFK International Airport, New York: 90 minutes before departure for Economy/Premium Economy, 60 minutes for Business/First Class.

  • At Logan International Airport, Boston: 60 minutes before departure for all classes.

For exact times, consult the check-in deadlines page.

What are the Lufthansa USA online check-in times?

Online check-in for Lufthansa flights in the USA opens 23 hours before departure and closes 90 minutes or 60 minutes before departure, depending on the flight. Check the specific deadlines for your airport on the Lufthansa website.

What should I do if I encounter issues with online check-in for Lufthansa?

Under Lufthansa Check-in Policy, if you experience problems with online check-in, try a different browser. If that doesn’t work, use the Lufthansa mobile app. If you still encounter issues, you’ll need to check in at the airport kiosk or counter.

What is Lufthansa’s auto check-in service?

Lufthansa’s auto check-in service automatically checks you in about 23 hours before your flight and sends your boarding pass via email or SMS to your mobile device. This service is available for passengers with a Lufthansa iD profile and Miles & More members on flights within the Schengen area, booked up to 24 hours before departure. With auto check-in, you can:

  1. Change your seat

  2. Print bag tags at home

  3. Cancel your check-in

  4. Add eJournals

  5. Add your frequent flyer card

  6. Add travel companions

You can disable auto check-in through your customer profile if desired.

How does check-in work with an e-ticket on Lufthansa?

To check in with an e-ticket, go to Lufthansa’s website, enter your e-ticket number along with your first and last names, and follow the prompts to complete your check-in. You’ll then be able to download or receive your boarding pass by email.

How do I check in using an e-ticket?

To check in with an e-ticket, present your e-ticket number along with a passport or valid ID at the check-in counter. If you have a boarding pass (printed or electronic), show it to the agent, drop off your bags, and head to the gate.

How can I check in from the USA for a Lufthansa flight?

For a Lufthansa flight from the USA, you can check in online, via the mobile app, through automated check-in, or at an airport kiosk or counter.

What are the check-in times for Lufthansa’s international flights?

For international flights, Lufthansa’s online and mobile check-in begins 23 hours before departure and generally closes 3 hours to 1 hour before departure, depending on your departure airport and class of travel.

How many hours before my flight can I check in with Lufthansa?

Check-in opens 23 hours before departure. The closing time varies from 3 to 1 hour before departure based on your departure airport and travel class.

Why might Lufthansa not allow me to check in online?

You may be unable to check in online if you’re traveling on a codeshare flight, departing from certain destinations (e.g., Albania, Cyprus), or if you require special assistance or are an unaccompanied minor.

How many days before a flight can I check in with Lufthansa?

You can check in online or via the Lufthansa mobile app starting 23 hours before your flight’s departure. You can choose your seat, download or print your boarding pass, or have it sent to your smartphone.

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