What Are My Rights For Lost Baggage With Aer Lingus?
As an air passenger, your rights in reference to lost baggage are governed by the Montreal Convention. This international treaty necessitates airlines to compensate passengers for damaged, delayed, and lost baggage, up to €1,599. This amount is The precise compensation for lost baggage is set at 1,288 SDRs.
Aer Lingus Lost and Found Baggage
As per the Aer Lingus lost and found baggage policy If you don’t find you luggage after reaching your destination, immediately file a report with Aer Lingus. This can be done either at the kiosks or online by filling the Aer Lingus form.
After filing the report, you'll obtain a File Reference Number or Property Irregularity Report number (PIR). It's essential to keep this number accessible, as it will be needed for tracking the status of your lost baggage and for claiming compensation in the future.
Important tip: Typically, airlines regard a bag as delayed until it remains missing for 21 days, after which it is officially deemed lost.
What occurs next after filing a lost baggage report with Aer Lingus?
After you've filed your report, you can track the status of your lost baggage using the given PIR number. If your bags are found, Aer Lingus will send them to the address you mentioned in your report.
Unfound Baggage After 72 Hours
If you are unable to find your luggage after 72 hours, Aer Lingus requests you to fill out a form elaborating the contents of your lost baggage. This additional information is essential to assist them in the search for your belongings.
Necessary Purchases
It's understandable that you may need to buy necessary items due to your missing or damaged baggage. Make sure you keep all receipts and try to limit your expenses when making these purchases.
After the return of your baggage, you can submit a compensation claim for these expenses. Alternatively, if your baggage remains lost (after 21 days), you can include these receipts as part of your Aer Lingus lost baggage claim.
When to submit a compensation claim for an Aer Lingus lost baggage?
As stated before, your missing baggage is categorized as delayed until 21 days have completed, after which you can make a lost baggage compensation claim to Aer Lingus. To report your claim, you'll require your PIR number, receipts for essential purchases, flight details, and an official photo ID.
Once you've submitted your details, you'll need to wait for contact from an airline representative regarding the status of your claim.
What is the maximum amount of compensation that I can receive for Aer Lingus lost baggage?
According to the Montreal Convention regulations, Aer Lingus must grant compensation of up to around €1,599 for lost, damaged, or delayed baggage. However, it's necessary to note that this amount isn't automatically guaranteed. The claim process may take some time, and compensation is only granted if you reported your lost baggage and filed your claim within the specified frame of time.
Aer Lingus Damaged Baggage
If your checked baggage is damaged after an Aer Lingus flight, it's essential to report the damage immediately at the Aer Lingus baggage reclaim area.
By filing a report, you aware the airline about the issue, giving them an opportunity to resolve it. Whether you do this in person or online, you will receive a PIR number, which you will require for filing a compensation claim.
Even if you've left the airport or notice the damage later, you can still report it up to 7 days.
Important advice : Always take photos of your damaged baggage, as they will assist your compensation claim.
How to request compensation for damaged baggage from Aer Lingus?
After filing your report, you must provide a compensation claim within 7 days. It's necessary to understand that Aer Lingus won't compensate for poorly packed or fragile items, nor for baggage that was already damaged before your flight.
Necessities to submit your claim
Your PIR number
Booking reference number
Bag tags
Receipt of your any necessary purchase
How much time does it take to process compensation claims
Due to the absence of specific timelines for airlines to process baggage claims, you might have to wait for a month or even longer to receive a decision from Aer Lingus. To stay informed about your claim status, you can connect with the airline or track the progress using your PIR number on the Aer Lingus website.
At Last
You are entitled for compensation for your damaged or lost baggage with Aer Lingus. However, the process can be challenging, you can receive the compensation you merit by quickly filing your report and claim within the specified time frames. Stay planned and calm throughout the process!
Frequently Asked Questions On Aer Lingus Lost and Found Policy
What is Aer Lingus lost and found policy?
If you've misplaced an item onboard one of our aircraft arriving at Dublin Airport or in our Aer Lingus lounge at Dublin Airport, please make use of the WeReturnIt lost items return service to locate and retrieve your belongings.
For questions regarding Aer Lingus lost property at London airports, please utilize the appropriate lost items return service.
If you've lost property at an airport other than Dublin or London, please contact the respective airport authority's lost property department.
While we're committed to assist you in find=dung your lost property, it's necessary to understand that we cannot accept liability for items left onboard our aircraft or in our lounges. We encourage you to remain cautious about your belongings while traveling.
What is Aer Lingus customer service regarding lost baggage?
For customer service assistance regarding Aer Lingus lost baggage, you can contact their dedicated team. They handle questions related to lost property on their flights and in their lounges. You can reach them out through their official channels, such as their website, customer service hotline, or email. Additionally, if you've lost items at specific airports like Dublin or London, Aer Lingus may provide guidelines on how to proceed with reclaming your belongings.
How can I inquire about Aer lingus lost and found at LAX?
For Aer Lingus lost and found inquiries at Los Angeles International Airport (LAX), you can conventionally contact the airport's lost and found department directly. They handle lost property within the airport premises, including items left on Aer Lingus flights. Alternatively, you can also contact Aer Lingus customer service for assistance and guidance(online or through Aer Lingus phone number) on how to proceed with recovering your lost belongings at LAX.
How to claim for Aer Lingus loss property at Dulles airport?
If you've lost property at Washington Dulles International Airport (IAD) while flying with Aer Lingus, you can follow these general steps to file a claim:
Report the Loss: As soon as you find out that your property is missing, report it to Aer Lingus staff or the airport's lost and found department. Provide them with details about the lost item(s) and any similar information that may help in locating it.
File a Report: You may require to fill out a lost property report form. This form generally includes details such as your contact information, flight details, description of the lost item(s), and any identifying features.
Check Lost and Found: Reach out the lost and found department at Dulles Airport to inquire about your lost property. Provide them with any reference numbers or descriptions that may assist in locating your belongings.
Follow Up: Keep in touch with Aer Lingus and the airport's lost and found department to check on the status of your claim. They may have updates or additional information that can assist in the search.
Provide Documentation: If necessary, be prepared to provide documentation to support your claim, such as proof of ownership or purchase receipts for the lost items.
Be Patient: It may take some time for lost items to be located and returned. Continue to contact Aer Lingus and the airport's lost and found department until a resolution is reached.
Consider Compensation: In some situations, if the lost items are not recovered, you may be entitled for compensation. Aer Lingus' policies and procedures regarding lost property compensation may vary, so it's advisable to inquire about this option.
For specific instructions on how to claim lost property with Aer Lingus at Dulles Airport, you can contact Aer Lingus customer service or visit their website for more information.
+1-866-410-8128
